Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
44 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a passionate company that truly believes that fashion should be affordable. We know how something special may brighten up your day.
Ascertainy (ascertainy.com) has 44 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
44 approved reviews, newest moderated first
This so call Company is a SCAM !!!! DO NOT ORDER FERNS, because you will NEVER receive them !!! My order was placed on April 6 and to date May 25 have not received. They have no customer service. When contacted they will say”contact seller”? They are the seller!! These people are SCAMMERS and will get their just rewards when judged at the end of their life!!
By Mary G.
Bought a Boston Fern April 5. May 4 tracking said it was in Alice Springs, weird when I’m on Gold Coast. Contacted multiple times only to be told be patient wait 24 hours and then 24 hours later same response. Today is May 14, still not arrived and no one giving a sensible response. Over 5 weeks to date. Would never recommend.
By Kim T.
Absolute SCAM!!!! I thought I was buying a nice fern plant. I got two tiny stems - STAY AWAY AND DO NOT BUY!!!
By Joyce
False advertising! Beautiful picture of fern plant, must have stolen it from another company. What I was delivered was a tiny replica of their pictured product like about 1/6 the size of pictured plant.
By Les N.
I too was nearly ripped off! Ordered big Boston Fern and get 15 cms plastic crap! Everyone please do a Visa Dispute Form with your bank. Got all my money and more refunded today.
By Sandy
DISGRACE!!! PRODUCTS SHOWN AS FULL AND BEAUTIFUL WHICH IS FALSE!!! THEIR PRODUCTS ARE VERY SMALL AND PLASTIC!! DON'T FALL FOR THESE PLANTS LIKE MANY OF US HAVE!! READ THE REVIEWS BEFORE ORDERING!! I WAS CHARGED DOUBLE OF WHAT THE ADVERTISMENT SHOWS!!!
By ANN C.
Buyer beware. TOTAL SCAM. I received two cheap 6 inch ferns. If I want to send it back, I have to pay for the shipping. Shame on you Ascertainy.
By Lorraine H.
Their product is awful. I can’t even use it. They will not take product back , no refund. Total crap! Take your money with no satisfaction. Automated response to emails. Do not buy!!
By Terry
