Not helpful
Asked for pictures of waybill even though I sent the order number requesting a return. Pictures taken and sent. Basically the item I ordered was not the item in the picture on the website and the Response was to refund me $5 USD for a $40 item. Not happy
By DIANNE M.
Response from Ascertainout· Oct 12, 2026
Dear DIANNE MORGAN, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team