They are not honest
They are not honest They give you one price than change it at the last minute
By Robert F.
Monday, November 9, 2026 · Customer reviews of US businesses

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2,877 reviews
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ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 637 reviews with 1 star · Clear filters
They are not honest They give you one price than change it at the last minute
By Robert F.
Not reliable at all
By Norma A.
Response from ASAP Site Services· May 18, 2017
Hello Meredith, We appreciate your feedback and have provided more information regarding your issue. If you would like any additional information or have any concerns, please email: [email protected]
They could never resolve my billing issues they were charging me an extra month took me approximately eight months to fix the problem and they ended up giving me a credit that was due horrible horrible horrible customer service
By L557477
Response from ASAP Site Services· May 19, 2017
We sincerely apologize for any issues associated with our service and want the opportunity to address these concerns. However, the reviewer has not provided the necessary information to be confirmed as a customer. Thank you.
The fees I was charged were not consistent. I was charged almost 300 dollars extra for two mattresses in my dumpster when I called to ask why I got ran around and finally told the were considered hazardous waste and they had to take them to a special dump. I have a friend that works at my local dump he said they don't charge extra for mattresses. My local trash service would have picked them up for free I found out later. I'm still irritated and will never do business with Arwood again Caleb Dudley
By Caleb
Their accounting department (family book keeping) is a joke. I mean really it is a "Joke" - actually a funny one if this was not a business. 5 or 6 years with them and they cannot ever balance the books from month to month. 3 or 4 times a year we have to send them our cancelled checks only for them to scratch their heads and restart picking up our garbage. It is the same thing time after time - do the math 5 years x 3 times per year = 15 (minimum) times we have to stop what we are doing as a business and show them the cancelled checks....... Pitiful.
By jeff
I have been in business for 30 years and this was the worst customer experience I've ever had. They have lost my business forever.
By Jim B.
Response from ASAP Site Services· May 19, 2017
We sincerely apologize for any issues associated with our service and want the opportunity to address these concerns. However, the reviewer has not provided the necessary information to be confirmed as a customer. Thank you.
Never delivered my item, and never called to let me know. Just left me with no toilet for an event with 35 people. And 2 years later you want me to call you so you can make it right? Thank you for the attempt at customer service recovery. But 2 years is too late.
By Dar
Response from ASAP Site Services· May 18, 2017
Please call us at 904-751-2177 to discuss this. We need an address so we can investigate this and make it right with you.
Where do I begin. First we had the container scheduled for 1 date and it was delivered a week late. 2nd, the container that was delivered had hardly a floor so I had to use my plywood to use in the bottom. 3rd, after the container was full we called to have it picked up. Finally after a week of rain they finally picked up the container after everything was soaked. 4th Arwood had the nerve to bill us extra because of the weight. No, I would not recommend Arwood Waste to anyone. I see that Arwood has responded below with a comical answer in their last sentence. Not enough information for confirmed customer. They might want to check their records for February and March 2017 in Jacksonville Florida. They are asking me for a review of their actions and now deny that my wife and I were confirmed customers.
By LOUIS R.
Response from ASAP Site Services· May 19, 2017
We sincerely apologize for any issues associated with our service and want the opportunity to address these concerns. However, the reviewer has not provided the necessary information to be confirmed as a customer. Thank you.