ASAP Site ServicesReviews of asapsiteservices.com

Wanted to rent large container for eviction waste. Said they were booked for a week or so and never called back. (two months)

Had a bill for over a year that was incorrect and called a dozen times and was told it would be taken off and corrected. Even had a collection agency call and harness & threaten me several times. Terrible experience, no one really cared nor did they care enough to call back.

First and foremost, they destroyed the yard. The guy picking up the container took 3+ hours to do it. Had to get his supervisor out to help guide him. They also broke the driveway. I have pictures as proof. Secondly, they were rude. Lastly, they didn't inform of us due dates correctly but were more than happy to let us keep the container and charge us hundreds of dollars more in late fees. I was renovating the house for the mother in law and was working on a budget and they knew this, but did not care. Also, their collections department sent us letters threatening to put a lien on the house! Renter beware, do not choose this company! Edit 5/21/17: After seeing Arwood's reply, here's a portion of a transaction record they emailed me: TRANSACTION RECORD Arwood Waste 13255 Lanier Road Jacksonville, FL 32226 (904) 239-5881 012358 - Charles Invoice #: 0000252981 Payment Transaction Date: 1/25/2016 12:03:12PM Invoice Date: 01/13/2016 Transaction Amount: $428.93 Credit Card Type: Visa or Delta Card Authorization code: 025771 (TransactionID: 297122395) That enough proof for you Arwood?!?! Since I can't post a picture to my review as evidence, I made my profile picture on this site one of the pics I took of you guys removing your container! Try to prevent people from seeing that evidence! And I posted the link to a whole album of evidence to my profile! And if I'm not a verified customer, how come Trustpilot says I am? Because you guys sent an email to me asking for an honest review! Don't ask if you don't want the truth! The Product Reviews Introduction & FAQ section of this site states this: Can anyone leave a product review? At the moment, product reviews can only be left in response to your invitation. So you can claim I'm not a customer, but only those sent an invite by you can leave a review. So you kinda messed up Arwood! Edit 5/23/17: So now Arwood has changed their claim that I wasn't an actual customer. A sand pit? The yard had grass there prior. The driver told us that if he placed it on the driveway it could break it. So after that is when we told him to put it next to the driveway. After the yard was torn up we were told someone from your company would be out to at least level the ground out. This never happened. We had to have a tree company level the ground so they could bring their equipment in to take down a tree in the backyard. I was never informed of any meeting. The mother in law has special needs, so yes we informed her to leave you guys alone, to save you the trouble of dealing with her. The driveway was damaged during the container removal, as seen in the pics. It's been over a year, but if you guys really want to meet for some reason email me at the email address that was attached to the account (the one you sent all the delinquency notices to), and we could possibly arrange something.

This company is great until you need something, then it's excuse after excuse. I tried to get them to pick up the toilet for almost two months. By the way once I put in the pick up order they stopped cleaning it. It sat nasty for almost two months. It took cussing and screaming and threats to get it picked up. Family owned or not I will never recommend or use this company again. Very nice in the beginning horrible in the end.

worst service I ever used the are nothing but crocks that steal from the common folk

Used Arwood Waste for a portable toilet unit. Was charged for a unit we never had, and still waiting 3 months later for our refund.

Continued billing for months after my two week rental, added addition fees, and did not respond to my inquiries. Would never refer or use this service again.

Too many issues to list. Never able to talk to an actual person in the corporate/billing office. Email was the ONLY way they communicated and that was very difficult. Billing dates were different each month and no statement was ever provided. Gave ridiculous threats about IRS collections and yet could not talk to a person to find out where the discrepancy was. Would never use this company again. Another prime example was the automated reply we received from this review. It addressed issues totally unrelated to our complaints.