Double Dipping on the price due to Holiday
I called on a Friday for a Porta potty for delivery on the following Mon. Due to Thanksgiving they wanted to double dip and charge extra (almost double) if I wanted it so I said then just send it Tuesday, again they said that due to Thanksgiving that they had to charge extra (almost double) so I said so what day can I just get it at the normal price they said Wednesday. The Holiday was one day but it’s taking 6 days to get a toilet. I guess I don’t understand why the extra charges for a Monday or Tuesday delivery when the holiday was the previous week. So in December since it’s a two day holiday the 24th and the 25th it would take at least one full week to get a toilet at regular price since it’s a two holiday they will probably charge Double if you want a toilet Mon, Tues, Wed or Thurs of the following week.
By Alfonso A.
Response from ASAP Site Services· Jan 2, 2024
Alfonso, The rush fees are based on open business hours relative to a set delivery date. Due to the holiday the office is observed closed Thursday and Friday for the holiday. Thus Monday counts operationally as same day rush fee and 11/28 as next day fee. Thus the 11/29 delivery is the first availability that is not classified as a rush fee applicable. We always encourage to set up rentals in advance to ensure availability and avoid rush fees. Sincerely, Team ASAP



