Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
190 reviews
ArzopaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arzopa products include computer and portable monitors, digital photo frames, and cell phones. Our team is devoted to providing the best visulization of the mobile life.
Arzopa (arzopa.com) has 190 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
190 approved reviews, newest moderated first
The screen looks great and shows a lot of information. It came with multiple cords depending on your needs.
By Anthony R.
Response from Arzopa· Sep 16, 2026
Hello, Thanks for your liking and support of ARZOPA products. If you have any questions, please feel free to contact our store customer service, and we are dedicated to providing you with the best service.🥰 Best regards, Arzopa Customer Service Team
The monitor did not work as advertised and customer service refused to send me a replacement
By Hector
Response from Arzopa· Sep 10, 2026
Hello, we apologize for the inconvenience and misunderstanding. We will process your warranty claim in accordance with our procedures. Please keep an eye on your email, and we will contact you for follow-up.
Excellent!
By FL
Response from Arzopa· Sep 8, 2026
Hello,my friend, Thanks for your liking and support of ARZOPA products. If you have any questions, please feel free to contact our customer service, and we are dedicated to providing you with the best service.🥰 Best regards, Arzopa Customer Service Team
Excellent customer service. The case is perfect for my new 16” external laptop monitor. I travel a lot for work and this case is robust enough for my long hauls.
By Jay K.
Response from Arzopa· Sep 4, 2026
Hello, unfortunately you are not satisfied with the logistics transportation time. We will strengthen our follow-up on logistics transportation in the future. I hope you can understand that there is indeed force majeure in logistics transportation. Have you received the product so far? Can the product be used well?
Écrans très pratiques pour les déplacements le rapport qualité prix est incroyable je recommande
By Elyes G.
Response from Arzopa· Sep 2, 2026
Hallo, mein Freund, Vielen Dank für Ihr Gefallen und Ihre Unterstützung von ARZOPA Produkten. Wenn Sie Fragen haben, wenden Sie sich bitte an unseren Kundenservice und wir bemühen uns, Ihnen den besten Service zu bieten. 🥰 Beste Grüße, Arzopa Kundenservice Team
Katastrophe. So einen schlechten Kundenservice habe ich noch niemals zuvor erlebt. Beschädigte ware geliefert und dann sollte ich auf eigene Kosten das Paket ins Ausland versenden! Der mail kontakt ist ein witz. Finger weg!!!!!!!!!!0
By Tobias S.
Response from Arzopa· Sep 1, 2026
Hallo, wir entschuldigen uns aufrichtig für die unangenehme Erfahrung. Wir haben die Rücksendung und Rückerstattung in die Wege geleitet; da sich unser Rücksendelager in Spanien befindet, müssen Sie den Artikel zunächst selbst zurückschicken. Wir können Ihnen die Versandkosten jedoch in angemessenem Rahmen erstatten. Unser Team hat sich bereits um Ihr Support-Ticket gekümmert. Mit freundlichen Grüßen Ihr Arzopa-Kundenservice-Team
Awful experience, I hope I can update this review if the support team becomes helpful. Once we determined a cable wasn’t working they refused to provide a replacement and sent me to Amazon to find my own with the promise to reimburse. It didn’t work, they won’t reimburse me so even if I return it I’ve lost the shipping costs which were steep. They now say the device needs to be replaced and I am in charge of paying for the shipping back to them and hopefully the replacement works without me having to pay additional fees for additional parts for their defective product. It’s so frustrating—I just need to use a portable monitor and because I took time troubleshooting with support and then waiting for the Amazon cable to arrive, I am beyond the 30-day window for refunds so currently they are refusing to let me get money back and buy a monitor elsewhere.
By L B.
Response from Arzopa· Aug 27, 2026
Hello. Sorry for the inconvenience caused to your shopping experience. Please provide your email information so that we can verify which order issue it is and provide you with a solution as soon as possible.
Wonderful size and very light. Perfect for keeping at your desk however it’s marketed for being portable and quite frankly it’s too flimsy for that. The kick stand somehow fell and when I propped back up I could see it destroyed the screen. I can appreciate that from a far more dramatic fall - but a portable screen should be able to buckle under its own pressure and make it through!
By Ophelia
Response from Arzopa· Aug 26, 2026
Hello, we apologize for the inconvenience caused. We hope to verify the product situation for you as soon as possible and provide a better solution. Please reply to us via private message.
