I'd like to say that this is not…
I'd like to say that this is not against any of the salesman or staff, but the return policy that art van has. I recently purchased some items from the kentwood store, paid cash, and then returned one of the items. It's now the second day and I still havent received my money back, cash, from the return. Still waiting on a call back. HOWEVER, I must say that even though I was rude and upset so probably difficult to deal with, the lady, I believe her name to be Emma, behind the customer service desk was very helpful, reassuring, and respectful even after I wasnt. She is probably the reason why I will continue to shop at art van. However, from now on i will be using card and credit instead of cash. I suggest you make available a small amount of cash for those customers who return cash bought items. Just a suggestion
By Robert M.