Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
438 reviews
ArtsySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Artsy is a free online platform for collecting and discovering art.
Artsy (artsy.net) has 438 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 314 reviews with 5 stars · Clear filters
Thank you for your detailed and kind reply to the inquiry. I will continue to take a look with a lot of interest.
By mi yang K.
Response from Artsy· Sep 17, 2021
Hello, many thanks for your review! We appreciate your feedback and look forward to assisting you again in the future.
I had a problem downloading something from Artsy, I contacted Tara on the support team and she responded immediately and solved my problem. Thank you very much for your fantastic service, Scott
By Scott W.
Response from Artsy· Sep 13, 2021
Hi Scott, thank you so much for your kind review! We appreciate it. Please don't hesitate to ask for assistance at any time, our team is very happy to help.
A package we shipped was damaged by FedEx. Artsy informed us and we immediately sent a replacement. It was all very easy and professional.
By David
Response from Artsy· Sep 8, 2021
David, thank you for your kind feedback! We're always happy to help and we look forward to working with you on your future orders.
Artsy's employees are caring about their customers and love their job.I could feel it while I was communicating with them in the process of obtaining my product.
By Norman
Response from Artsy· Aug 25, 2021
Hi Norman, thank you so much for your review! We're so happy to hear that our team was able to assist and we hope that you enjoy your purchase!
I inadvertently made a purchase with the incorrect card (business vs personal) and Artsy was wonderful about working with me and the gallery to switch. I have made a couple of purchases through them without incident but was beyond impressed with the level of service and willingness to help when I asked. Highly recommend.
By Scott G.
Response from Artsy· Aug 23, 2021
Hi Scott, thank you for your review! We're glad to hear that our Orders team was able to assist. We are always very happy to help!
Excellent! Everybody has been very nice and polite. Quick responses, very helpful. Thanks!
By Marcello
Response from Artsy· Aug 18, 2021
Hi Marcello, thank you for taking the time to share a review of your recent experience with Artsy. Our dedicated support team looks forward to assisting you again in the future!
Great service as always
By Tiny de B.
Response from Artsy· Aug 16, 2021
Hi Tiny, thank you for taking time to review your experience with Artsy. We are happy to learn you are a happy customer and look forward to assisting you again in the future!
Excellent customer service all round
By Nathanael P.
Response from Artsy· Aug 6, 2021
Hi Nathanael, thank you for your review! I'm glad to hear that our Orders team were able to assist you with your purchase. If there is anything else that we can help with, please don't hesitate to ask!
