You sold me contaminated sanitizer
You sold me contaminated sanitizer. Can't even get a refund...guess my attorney needs to get involved.
By Chris M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
514 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
artnaturals® was born out of a desire to free beauty from high prices, toxic chemicals and all-around bad vibes. Your natural beauty products should be as free-spirited as your natural beauty!
artnaturals® (artnaturals.com) has 514 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
514 approved reviews, newest moderated first
You sold me contaminated sanitizer. Can't even get a refund...guess my attorney needs to get involved.
By Chris M.
I ordered hand sanitizer toward the beginning of the pandemic because art naturals said they would ship it the next day with "IN STOCK!!" materials. Two months after placing my order it still hadn't shipped and customer service was giving me the run around. When I received the product finally it smelled disgusting. I had ordered unscented and it had a very strong tea tree oil scent and was not the gel I had ordered and was a very watery liquid. I was very disappointed that they weren't honest about their product, shipping took forever, and the wrong product was sent.
By Julie
Great products. Excellent customer service.
By Customer
Your product smells terrible! No way I could have used it. I will never purchase any of your product again.
By Nori
Delayed shipping. Totally non-responsive to messages asking for order updates.
By Joseph H.
Scammers I never received my package
By Sydney G.
I did not buy anything from your company. Please remove me.
By Jennie A S.
Bad service.. They promised me some bottles of sanitizer and they never came
By Tomas C.