Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
42 reviews
ArtisanSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Artisan, we're creating AI Employees, called Artisans, and software which is beautiful, easy to use, and replaces the endless stack of point solutions.We're starting with outbound sales. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more.Ava, our AI BDR, operates within our platform. She automates:- Lead discovery with access to over 300M B2B contacts- Lead research, with 10s of data sources- Choosing a sales strategy and writing + sending hyper-personalized emails- Managing deliverability with a suite of tools - from email warmup to placement testsWe're on a mission to create the final boss of software, with every SaaS product needed for sales and AI employees consolidated together in one exceptional platform.This is the next Industrial Revolution.
Artisan (artisan.co) has 42 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
42 approved reviews, newest moderated first
Artisan has been great! Not only has the platform helped give us a better infrastructure to scale outbound, but the CS support has been amazing - guiding us along the way and super responsive whenever we needed it.
By Kristina S.
Response from Artisan· Feb 6, 2026
Thanks, Kristina. Glad to hear CS has been responsive!
Artisan is THE leader in cold email outreach that lands in your customers' inboxes and gets replies. We are getting over 1% reply rate and this channel is opening doors with large brands we didn't have any connections with previously. Highly recommended, also ask for Robert in their technical team - super helpful!
By Tony A.
Response from Artisan· Feb 4, 2026
Thanks for the recommendation! It's great to hear Artisan is opening doors and driving real replies.
The customer support has been excellent since we signed up, delivering very strong results in the first three months that we wouldn’t have been able to achieve manually.
By Gabriel H.
Response from Artisan· Jan 12, 2026
Happy to hear you've had some early wins! Thanks for the post.
Great service and very knowledgeable people.
By b_fish
Response from Artisan· Jan 12, 2026
Appreciate the kind words. Glad we could help!
Where do I begin...we've been here for three years plus and plan on staying here for the duration! Concerning the staff here, let me single out the two maintenance managers, Alan and Horacio! Cannot say enough about these two gentlemen; friendly, knowledgeable, always ready to help! Five stars for sure! And don't get me started on Jacqueline, words just don't describe how wonderful she is! Sincerely, Walt Gissell and Cindy Wilder Apt 511
By Walt G.
AI is the future. It can conduct outreach at a scale that is humanly impossible.
By Sinan K.
Response from Artisan· Dec 11, 2025
Go Ava!
The customer support has been really great since our first sales call. As we shortlisted a few different options, Artisan became the clear differentiated because of the customer service.
By Brandon K.
Response from Artisan· Dec 11, 2025
We're glad the support stood out from day one! You're in great hands with Alex 🙂
Artisan drastically increased our ability to run various large campaigns by many multiples. It crafted email sequences based on the key pain points we address and our CTAs. It could also be trained to ensure emails were going out as desired and customer support was always very quick the address problems- the in-app chat helped.
By David J.
Response from Artisan· Nov 12, 2025
Thanks, David. It's great to hear Ava helped you scale and personalize your campaigns - really glad the email logic and support made a difference.
