Wonderful work and on time.
Wonderful work and on time.
By Asoka
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
Wonderful work and on time.
By Asoka
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
The plumber.
By Duane
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
I’ve been dealing with Air Experts for over a year now. I had two surge protectors installed and had an incident where I needed Air Experts to come and inspect my outdoor unit. Each time they scheduled an appointment, made it on time and got the job done in a timely fashion. Very happy with my experience both times with Air Experts. They also offered me a discount certificate for any future maintenance.
By Frank
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Repairmen were prompt, competent and respectful.
By Yolanda
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
I am writing to formally express my dissatisfaction with the ongoing service issues regarding my HVAC system, which your company installed four years ago for over $14,000.Since the installation, the system has required annual repairs exceeding $1,000 per visit. Furthermore, your technicians consistently provide conflicting diagnoses during these service calls. Most recently, in April 2026, I paid $1,800 for repairs, yet the system is already broken again. It appears the previous service was incomplete.This pattern of recurring breakdowns and incomplete repairs raises serious concerns about the quality of your work and your billing practices. I request that a senior technician inspect my system immediately to resolve this issue permanently at no additional cost.
By Evelyn H.
Good morning, your workman was very polite and friendly. I received a call prior to him arriving and explained to me what he was doing and why. He also steps I should take to keep the system running by adding some vinegar monthly. Great company representative.
By Vilma
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
The appt was great
By David
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Professional and courteous service.
By Fatma J.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.