Prompt
Prompt, courteous, and informative
By GLEN
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
792 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
Prompt, courteous, and informative
By GLEN
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Employee was polite prompt and informative and got the job done
By Deborah S.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Our experience with this company was very positive, they were very knowledgeable about our situation, they arrived in a timely manner, very considerate of our home covering the complete floor when needed, completed the work in one day, all the workers were very pleasant, and when they were finished they left the house as clean as when they arrived. The installation is so much better than what we had, the whole house is equally cooled and heated.
By Scott
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your installation visit went smoothly.
The tech was pleasant and professional. He did a good job and explained the issues in plain English. Thanks
By Dan
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
The workmanship new just what the problem was and fixed it quickly and correctly. Darrel went above and beyond to help with the a/c.
By Chris E.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Technician was very professional and answered all my questions.
By Rhonda
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
The install was great. I got misled on the tax credit, when I tried to call you, during the day , no response, he said it. Come to find out, not at all, I’m really upset about this, I know your a corporate place, I hate to say this, I’ll never call ARS again, if this new hot water breaks, I’ll call another company, have it replaced, I will not at all. Say anything derogatory about your company or tech , I hope you understand my frustration
By Garry H.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review and your business! We apologize that this visit did not meet your expectations. Please reach out to us privately with the best phone number to reach you, so that we can make it right.
The service was great the plumber was a amazing
By Gregory A.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.