Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
Arrow LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Excellent customer service. Very polite young man as installer. He was not rushed and had as much time as I needed to be comfortable using my new chair. Highly recommend this company.
By Lehann
Response from Arrow Lift· Jul 24, 2026
Thank you, Lehann, for sharing your thoughts. We’re glad your installer took the time to make sure you felt comfortable and confident using your new stair lift. Your recommendation means a great deal to our team!
great communication about install. Installation crew was great and did very well in training us on the use of the unit.
By Chuck
Response from Arrow Lift· Jul 23, 2026
Thank you, Chuck, for highlighting your experience with our sales and installation teams. We’re glad the communication was clear throughout the process and that the crew took the time to make sure you felt comfortable using your new lift. We hope it serves you well for years to come! Warmly, The Arrow Lift Team
Arrow Lift was so easy to work with. I have been impressed from the first phone call. So easy and quick to get an estimate and then the installation. Everyone I worked with was super nice and super professional.
By Charise
Response from Arrow Lift· Jul 21, 2026
Thank you, Charise, for sharing your thoughts! We’re glad the process felt easy and efficient from your first phone call through the estimate and installation. It’s also wonderful to hear that everyone you worked with was friendly and professional. Best, The Arrow Lift Team
The original in home review was informative. The installation went very well. A service call the next week went well. Everyone was kind, helpful, and respectful.
By Wanda
Response from Arrow Lift· Jul 21, 2026
Thank you, Wanda, for sharing your experience from the in-home visit through installation and follow-up service. We’re glad the process felt informative and respectful, and it means a lot to hear that your new chair is making such a positive difference! -The Arrow Lift Team
The salesperson was very knowledgeable and helpful with all questions. The installer did a very professional job installing and verbally when installed all the knobs, buttons and switches.
By Dale
Response from Arrow Lift· Jul 17, 2026
Thank you, Dale, for sharing your experience. We’re glad our salesperson was able to answer your questions clearly and that the installer completed the work professionally while taking the time to explain the ins and outs. We hope your new lift makes everyday life a little easier. Warmly, The Arrow Lift Team
Ramon, the technician who came to fix the problem we were having, was knowledgeable and competent. He would not leave until he was absolutely sure the issue had been resolved!
By Karl W.
Response from Arrow Lift· Jul 16, 2026
Thank you, Karl, for sharing your experience with Ramon. We’re glad he was able to identify the issue and take the time to make sure everything was fully resolved before leaving. We’ll be sure to pass your kind words along to him! Best, The Arrow Lift Team
Salesman was straightforward and informative.He was professional and answered all my questions, Time estimate was accurate and installation was efficient and well done.
By Lou
Response from Arrow Lift· Jul 14, 2026
Thank you, Lou, for sharing your experience. We’re happy our sales team answered your questions clearly and provided an accurate timeline. It’s also great to hear the installation was completed to your satisfaction. Please let us know if there's anything else we can do! - The Arrow Lift Team
The 2men you sent to install our unit in my opinion did and excellent job. Explained the unit to my wife anad I very well. Great workers they are a credit to your company.
By Roy D.
Response from Arrow Lift· Jul 6, 2026
Thank you, Roy, for sharing this with us. We’re glad to hear the installation went well and that our team took the time to explain the unit clearly to you and your wife. We’re grateful for your kind words and will be sure to pass them along. Warmly, The Arrow Lift Team
