Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
Arrow LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Service person came and resolved the problem! The machine would not turn automatically. I called for service on a legal holiday. Arrow Lift called me back for a service appointment on the holiday.
By Gerald M.
Response from Arrow Lift· May 29, 2024
Hi Gerald, Thank you for your thoughtful comment! We're glad our team was able to provide the service you needed during the holiday. Best, The Arrow Lift Team
Duane is knowledgeable and nice. He’s a wonderful representative of your company.
By Gary B.
Response from Arrow Lift· May 29, 2024
Hi Gary, Thank you for your feedback about our team member Duane! We're glad you had a positive interaction with him. Warmly, The Arrow Lift Team
Excellent no-pressure sales presentation. Great customer service and install technician.
By Jeffrey H.
Response from Arrow Lift· May 29, 2024
Hi Jeffrey, Thank you for sharing your experience. We're so pleased to hear that our team members met your expectations! Best, The Arrow Lift Team
The customer service personnel and the technicians are always great!
By Brian L.
Response from Arrow Lift· May 29, 2024
Hi Brian, Thank you for your kind review! We're so glad to hear you've had positive experiences working with our customer service and technician teams. Warmly, The Arrow Lift Team
The installer was friendly and explained how it works well. No problem since.great help
By Ed H.
Response from Arrow Lift· May 21, 2024
We're so glad to hear about your positive experience with our installer! Warmly, The Arrow Lift Team
