Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
Arrow LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
The Arrow Lift service people always respond quickly and fix any problems we have reported with our stairlifts!
By MICHAEL L.
Response from Arrow Lift· May 29, 2024
Hi Michael, Thank you for your kind review! We're glad to know our service team has met your expectations. We hope you enjoy your stairlifts for many years! Best, The Arrow Lift Team
Just had a maintenance check done on the stair life that was installed 3 years ago. The technician did a thorough job. The lift was installed to help my husband who was disabled but I use it for moving groceries up from the garage and to move anything up and down the basement stairs. It will help me stay in my home.
By Eleanor F.
Response from Arrow Lift· May 29, 2024
Hi Eleanor, Thank you for taking the time to share your feedback! It's great to hear that our technician met your needs during the maintenance check. We hope your stair lift continues to help you for years to come! Warmly, The Arrow Lift Team
The Techicans know what they are doing. I went with Arrow because of your service.
By Nagel, D.
Response from Arrow Lift· May 29, 2024
Hi Dick, Thank you for your kind words. We're so pleased to hear about the positive experience you've had with our technicians! Best, The Arrow Lift Team
When I have something going with my arrow lift and I make appointment and you come out to fix the problem
By JACKIE R B.
Response from Arrow Lift· May 29, 2024
Hi Jackie, Thank you for your review. We're glad to hear you have been able to depend on our team when you need us! Warmly, The Arrow Lift Team
Whenever I experience any issues with my two elevators, I can depend on Arrow Lift to be there!
By Eugene B.
Response from Arrow Lift· May 29, 2024
Hi Eugene, Thank you for your kind comment! We're so pleased to hear that our service team has been reliable for you. We hope you enjoy your elevators for many years! Best, The Arrow Lift Team
Your representative was here two days after I called. He was knowledgeable, answered my questions, and was not pushy. The installation was scheduled just a few days later. The installation was on time, efficient, and completed on time!
By Nancy T.
Response from Arrow Lift· May 29, 2024
Hi Nancy, Thanks for sharing your experience. We're glad to hear about the positive and timely experience you had throughout the installation process! Warmly, The Arrow Lift Team
Great showroom to try out stair lifts. Installation and annual maintenance have been great. Love my Stannah stair lift
By Double Oh G.
Response from Arrow Lift· May 29, 2024
Hello! Thank you for your kind words. We're glad you enjoyed visiting our showroom and hope you enjoy your stair lift for years to come! Best, The Arrow Lift Team
Product and installation were good
By Smitha G.
Response from Arrow Lift· May 29, 2024
Hi Smitha, Thanks for leaving a review! We're pleased to hear that we were able to meet your expectations! Warmly, The Arrow Lift Team
