Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
Arrow LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
The installation of our stairlift was completed quickly and professionally. The gentleman who did this installation for us was courteous and friendly.
By Bob
Response from Arrow Lift· Jul 1, 2024
Hi Bob, Thank you for your feedback! We're happy to hear that the installation process was smooth and that our technician provided friendly and courteous service. Best regards, The Arrow Lift Team
Trustworthy employees Knowledgeable employees
By Tina S.
Response from Arrow Lift· Jul 1, 2024
Hi Tina, Thank you for your feedback! We're glad to hear you found our employees to be trustworthy and knowledgeable. If you need any further assistance, feel free to reach out. Warmly, The Arrow Lift Team
Quality of the product. Sale person very knowledable and helpful.
By Julian
Response from Arrow Lift· Jul 1, 2024
Hi Julian, Thank you for your feedback! We're pleased to hear you're happy with the quality of the product and that our salesperson was knowledgeable and helpful. If you need any further assistance, please let us know. Best, The Arrow Lift Team
We had a wonderful experience with the person who visited us Nat Haaland and Chris the installer. Very professional and very knowledgeable and friendly. Great service and great people and after talk with customer service(sorry i can't remember his name)was terrific. I will definitely recommend Arrow Lift to friends and family. Carol and Ed Abodeely
By CAROL A.
Response from Arrow Lift· Jun 28, 2024
Hi Carol and Ed, Thank you for sharing your wonderful experience. We're glad to hear that Nat, Chris, and our customer service team provided such excellent service. Your recommendation means a lot to us. If you ever need anything, please feel free to reach out. Warmly, The Arrow Lift Team
Needed lifts for the wife. Did some research and chose Arrow. Matt the Sales Rep was very friendly and knew what he was talking about. Ezra came out to install and you cannot ask for a finer young man to have represent your company. His work,attitude,andattention to detail were outstanding. When I called into th center I spoke with Mike,very friendly and helpful. The entire staff at Allied have been outstanding and I would recommend them to anyone. I believe we got a good deal and great service
By Steve
Response from Arrow Lift· Jun 28, 2024
Hi Steve, Thank you for sharing your experience. We're thrilled to hear that Matt, Ezra, and Mike made a positive impression and provided excellent service. It's wonderful to know that you are satisfied with your choice and our team's dedication. If you have any further questions or need assistance, please don't hesitate to reach out. Best, The Arrow Lift Team
Our installer was absolutely fantabulous ! The whole process was very smooth everyone was kind and easy to work with Thank you so much!!
By Alisha
Response from Arrow Lift· Jun 28, 2024
Hi Alisha, Thank you for your wonderful feedback! We’re thrilled to hear that the installation process was smooth and that our team exceeded your expectations. We'll be sure to let the installer know how much you appreciated their efforts. Best regards, The Arrow Lift Team
The chairlift was installed to my expectations in a timely manner. The technician was friendly and professional. Very satisfied with my new chair!
By Paula
Response from Arrow Lift· Jun 28, 2024
Hi Paula, Thank you for your feedback! We're delighted to hear that the installation met your expectations and that you're satisfied with your new chairlift. It's great to know our technician provided a friendly and professional experience. Warmly, The Arrow Lift Team
The estimate person was right on time, and he answered all my questions, and left me the information. The installation team was on time, and when he began installing the chairs power supply at the bottom of the stairs I asked him if he could move it to the top of the stairs, and he was very accommodating having no problem doing that. The installation was very professional.
By Ron
Response from Arrow Lift· Jun 28, 2024
Hi Ron, Thank you for sharing your positive experience! It's wonderful to hear that our team was punctual, informative, and flexible in accommodating your request. We're glad the installation went smoothly and met your expectations. Best, The Arrow Lift Team
