Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
Arrow LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Great service, answered questions and completed work in an efficient manner.
By Rick & C.
Response from Arrow Lift· Feb 24, 2026
Thank you for taking the time to share this, Rick and Christy. We’re glad to hear your questions were answered and that the work was completed efficiently. Knowing the visit was helpful and straightforward means a lot to our team. -The Arrow Lift Team
Tech was on time. Patiently took me through everything as building with elevator was just purchased. Very thorough - feel good about having Arrow Lift provide service for us. He provided GREAT customer Service
By Chuck
Response from Arrow Lift· Feb 24, 2026
Thank you for sharing this, Chuck. We’re glad to hear the technician arrived on time and took the time to walk you through everything. Knowing you felt well informed and comfortable after the visit really means a lot to us. We appreciate you choosing us to provide service and are glad the experience left you feeling confident moving forward. Warmly, The Arrow Lift Team
They delivered as promised
By Ronald M.
Response from Arrow Lift· Feb 19, 2026
Thank you, Ronald, for sharing this feedback. It means a lot to hear that everything went according to plan and that our team followed through on what was discussed. We work hard to set clear expectations and stick to them, so your note really encourages us. We’re grateful you chose us and wish you all the best with your lift. Best, The Arrow Lift Team
Awesome experience, kind and knowledgeable.
By MM
Response from Arrow Lift· Feb 17, 2026
Thank you for sharing this, MM! We’re so glad to hear your experience went so smoothly and that our team made a positive impression. It means a lot to know you felt well taken care of throughout the process. We’re grateful you chose us. -The Arrow Lift Team
Friendliness and product knowledge of the Arrow Lift. Also the installer product knowledge and teaching client about the operation while in the home.
By James M.
Response from Arrow Lift· Feb 16, 2026
Thank you, James, for sharing your experience and for pointing out the helpful approach from both our team and your installer. It’s great to hear that the guidance you received in your home made learning how to use the lift feel clear and comfortable. We’re glad the process left you feeling well supported, and we appreciate you taking the time to share your feedback. Best, The Arrow Lift Team
Timely, competent, pleasant.
By Peter
Response from Arrow Lift· Feb 12, 2026
Thank you, Peter, for sharing this! We’re glad to hear everything was handled promptly and that our team made the experience smooth and comfortable for you. It means a lot to know you felt well taken care of. -The Arrow Lift Team
Mike the sales Rep and the Installation Tech were both professional, friendly and knowledgeable. I didn't have to do any extra work in preparation for the State inspection and everything went smoothly.
By Richard D.
Response from Arrow Lift· Feb 10, 2026
Thank you for taking the time to share your experience, Richard. It’s great to hear that Mike and our installation technician were helpful, professional, and easy to work with throughout the process. We’re especially glad everything was handled in a way that made the state inspection straightforward and stress-free. Knowing the project came together smoothly from start to finish means a lot to our team. Warmly, The Arrow Lift Team
I have not been able to go down to our basement where my washer and dryer is, also my freezer and our tv room. With the stair lift I can and it gives me a new sense of freedom.
By Virginia
Response from Arrow Lift· Feb 6, 2026
Thank you for sharing this, Virginia! Hearing how the stair lift has helped you comfortably reach your basement again and regain access to such an important part of your home truly means a lot to us. Knowing it’s given you more freedom in your day-to-day life is exactly why we do what we do. -The Arrow Lift Team
