Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
Arrow LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Good, quick and efficient service at a reasonable price.
By June
Response from Arrow Lift· Jun 9, 2026
Thank you for your feedback, June! We’re pleased to hear that you received prompt, efficient service and that you found the experience to be a good value. Our team works hard to provide dependable support while keeping the process as smooth as possible. We appreciate you taking the time to leave a review and are grateful for the opportunity to serve you. Warmly, The Arrow Lift Team
Quick response to inquiry. able to view and ride at showroom with outstanding help from Preston. efficient scheduling of installation and polite knowledgeable installer.
By Missy
Response from Arrow Lift· Jun 2, 2026
Thank you for sharing your experience, Missy! We’re glad to hear that your inquiry was handled promptly and that visiting the showroom gave you the opportunity to see and try the stair lift in person. It’s wonderful to know that Preston was able to provide helpful guidance along the way. We’re also pleased that the installation was scheduled efficiently and that your installer provided courteous, knowledgeable service. Thank you for taking the time to leave such kind feedback about our team!
Installer was quick and professional and did a great job
By Gregory M.
Response from Arrow Lift· Jun 2, 2026
Thank you for your review, Gregory! We’re glad to hear that the installation was completed to your satisfaction. Our team works hard to provide a smooth experience while ensuring every detail is handled properly, so it’s wonderful to know that was reflected in your installation. We appreciate you taking the time to share your feedback. Warmly, The Arrow Lift Team
Very polite, knowledgeable, efficient installer.
By Larry
Response from Arrow Lift· Jun 2, 2026
Thank you for sharing your feedback, Larry! We’re pleased to hear that you were happy with the installer who served you. Our team takes pride in providing a professional experience while making the installation process as smooth as possible. We appreciate you taking the time to leave a review and share your experience. Best, The Arrow Lift Team
Nice, clean installation. Salesman Matt was a nice fellow to deal with.
By Michael
Response from Arrow Lift· Jun 2, 2026
Thank you for sharing, Michael! We’re glad to hear that you were pleased with the installation and that everything was completed neatly. It’s also wonderful to know that Matt was enjoyable to work with and helped make the process a positive one. We appreciate you taking the time to share your experience. - The Arrow Lift Team
Stair lift installation was very knowledgeable about equipment and set up and did a great job!
By Christine
Response from Arrow Lift· Jun 2, 2026
Thank you for your review, Christine! We’re glad to hear that your installer was knowledgeable and took the time to ensure everything was set up properly. Providing a smooth installation experience is important to us, and it’s wonderful to know that our team’s expertise made a positive impression. Thank you for sharing your feedback, and we hope you enjoy the benefits of your stair lift for years to come. Warmly, The Arrow Lift Team
Easy to work with. Salesperson explained the options and process well. Installer was great. He was thorough and cleaned up everything when he finished. He also went over the use very well.
By Glenn L.
Response from Arrow Lift· May 21, 2026
Thank you for taking the time to leave a review, Glenn! We’re glad to hear that the process felt easy and straightforward from beginning to end. It’s wonderful to know that the options and installation process were explained clearly and that your installer took the time to make sure everything was completed carefully and neatly. Helping our clients feel confident and informed is an important part of what we do, and we’re happy to hear our team delivered that for you. Best, The Arrow Lift Team
The men I worked with were polite and helpful. They were on time and did the installation as they said they would. The site was clean. I have no complaints. I would definitely recommend them.
By Marsha P.
Response from Arrow Lift· May 21, 2026
Thank you for sharing your experience, Marsha! We’re glad to hear that our team was courteous and respectful of your home throughout the installation process. Arriving on time, completing the work as promised, and leaving the area clean are all things we work hard to deliver on every project. It’s especially meaningful to hear that you would recommend us to others. We truly appreciate your kind words and are pleased that the experience met your expectations. - The Arrow Lift Team
