Pleasant experience with superior service
Products are authentic, handled and shipped very quickly and packaged with extreme caution. Definitely will be coming back again
By Cristian S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
85 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aromatrail is your destination for authentic niche and designer fragrances at unbeatable prices. With a focus on quality and customer satisfaction, we offer a curated selection of scents for every preference.
Aromatrail (aromatrail.com) has 85 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
85 approved reviews, newest moderated first
Products are authentic, handled and shipped very quickly and packaged with extreme caution. Definitely will be coming back again
By Cristian S.
Fast shipping and excellent price
By Maylon Sarmiento C.
Good selection. New scents added regularly. Prices are great. The owner is a good trustworthy guy as well. I always check here first.
By Martin
Quick and easy transaction!
By Julia M.
Great experience and value. Shipped fast and well packed. I’ll be back for more!
By Troy H.
Fast shipping product was wrapped perfectly thank you 🤝🏾‼️
By nathan H.
5/17/2025 Update: Aromatrail responded to my email immediately and resolved the mix-up in my order without hesitation. Their customer service was incredibly fast — honestly some of the best I’ve had recently. They shipped the correct item the very next day. I received it promptly, and once again confirmed that the batch number is authentic and the product is high quality. On top of that, the price was unbeatable. I’m looking forward to shopping with Aromatrail again for future fragrance purchases! -- 5/5/2025 I received the wrong item. The fragrance is authentic and has a valid batch code, and is from the same brand (Maison Francis Kurkdjian), but not the cologne I ordered as confirmed on my receipt. I will reach out to the company to correct the matter and update my review accordingly.
By PA
never revived my refund . bad
By Julian C.
Response from Aromatrail· May 11, 2025
You requested a refund because USPS delayed your package by one day. Tracking showed Wednesday delivery, but you did not receive it then. We received your refund request due to this one-day delay. We are sorry, but such delays are normal for carriers, and we cannot refund for delays of one or two days. We offered to let you return the item upon receipt if you no longer wanted it, but you insisted on keeping it and demanding a full refund for the one-day delay in shipment by USPS.