Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Have you been to a resort where you loved the smell and wished you could make your place smell like that?World-Class Resorts have a Unique Fragrance in their Lobbies, Casinos, and other Public Areas. We provide solutions for your home using the fragrances from these resorts.
Aroma Retail (aromaretail.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 623 reviews with 5 stars · Clear filters
Really great customer service. I was having trouble with my travel unit and Cristina took care of it very quickly.
By Hope G.
Response from Aroma Retail· Feb 7, 2022
Thank you so much for your wonderful review :-) We also appreciate your feedback that other customers can benefit from. We are so happy you found us and love our products, thank you very much for your business!!!
Extremely helpful and friendly people work here! I have spoken to a couple of them and have always been very impressed. I live across the country and the service I have always received makes me feel like a local.
By Brent G.
Response from Aroma Retail· Feb 7, 2022
Thank you so much for your wonderful review :-) We are so happy you found us and love our products, thank you very much for your business!!!
Great customer service and wonderful scents!
By Melissa
Response from Aroma Retail· Feb 7, 2022
We are so happy you love and can enjoy our product! Thank you very much for your review and feedback! We appreciate your business!
Great Product/Pricing/Support/Fragrance choices......Elena is the BEST
By John Catalano 9.
Response from Aroma Retail· Feb 3, 2022
We are so happy you are enjoying our products! Thank you for letting us scent your space!
awesome smell. price is a bit high, but very nice smell.
By Milan
Response from Aroma Retail· Feb 1, 2022
We are thankful you are enjoying our products! Thank you for the wonderful review :-)
As a frequent visitor to Las Vegas for the past 20 plus years I have always been enthralled with the incredible smell of some of the casinos especially MGM and Aria. After doing a Google search and finding Aroma Retail last week I received my home scent machine today with the Asian Garden fragrance oil. I am beyond happy with how well it works and how great it smells. My entire 1800 sqft house now smells like Asian Garden with the exception of one of the bedrooms. This scent machine works extremely well and the product arrived just a week after I ordered it. I have already purchased another one for a friend. I do agree with some of the other reviews that the device itself could use a little cosmetic makeover and an app to control it would be great. HIGHLY RECOMMEND!!!!!
By Robert G.
Response from Aroma Retail· Jan 13, 2022
Thank you so much for this awesome feedback! We are so thrilled you are enjoying our products! Thank you for your support and business :)
I love the scent I ordered. Unfortunately, I can't afford to purchase much.
By Carla K.
Response from Aroma Retail· Jan 10, 2022
We are so happy you are enjoying our products! If you want to make more purchases, just email us and ask for coupon codes! [email protected]
Great product only wish is color options for wall mounted box and an app to control it.
By Eric H.
Response from Aroma Retail· Jan 10, 2022
Thank you for your suggestions! Definitely look out for new products in the future!
