Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Have you been to a resort where you loved the smell and wished you could make your place smell like that?World-Class Resorts have a Unique Fragrance in their Lobbies, Casinos, and other Public Areas. We provide solutions for your home using the fragrances from these resorts.
Aroma Retail (aromaretail.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 623 reviews with 5 stars · Clear filters
Very good customer service. The scents I like from hotels are now in my home. I loved the Langham for several years and will try others. This is a great product.
By Adelaida
Response from Aroma Retail· Jan 7, 2021
Thank you so much for your wonderful feedback! We appreciate your business so much!
Great service!! Candles seem high quality, responded to my email for more information almost immediately and really excited to use these! Would definitely recommend!
By Jennifer G.
Response from Aroma Retail· Jan 6, 2021
Thank you Jennifer! We appreciate your business and we are so happy you are enjoying our products!
This is a great product and fills my 1st floor with scent. However I have to keep it at 5% because it is strong. I only like a faint smell in the air!
By lorrie S.
Response from Aroma Retail· Jan 6, 2021
Thank you for the feedback! We are happy you are enjoying your machine and are glad you were able to adjust the intensity settings to suite your needs :)
I can't complain. You guys are awesome
By Alicia. R.
Response from Aroma Retail· Jan 6, 2021
Thank you Alicia!! We appreciate your business so much!
Great stuff, very fast! Beat wish from Germany
By Heinz B.
Response from Aroma Retail· Jan 5, 2021
We are so happy you are enjoying our products!
Best note👌 Shipping so fast. Could not be happier☺️Thanks a lot from Germany
By Daniela M.
Response from Aroma Retail· Jan 5, 2021
Thank you so much for your support, all the way from Germany!
Even though I placed my last order during the busy 2020 Holidays, my items arrived with the same great service and speed as it normally would.
By customer
Response from Aroma Retail· Jan 4, 2021
Thank you for the review! We are glad to know most of our orders made it on time this holiday season!
Received much quicker then expected. Trying to decide between all the amazing aromas. More to follow once I make a final decision and see how the diffusers work.
By MinnesotaLizard
Response from Aroma Retail· Jan 4, 2021
Thank you for the awesome feedback! Let us know if we can provide any more samples to you!
