Army Navy OutdoorsReviews of armynavyoutdoors.com

Response from Army Navy Outdoors· Aug 30, 2026

Thanks for the great write up, Was the one star due to an issue?

Response from Army Navy Outdoors· Aug 1, 2026

Sorry the delivery was a frustrating experience. The shipping was quoted and agreed up front, so there were no surprise charges, and sold metal bunkbeds and items like this ship freight, which is curbside only. Inside delivery isn't something the freight carriers offer, and the redeliveries were set up directly with the carrier. We know freight can be a hassle when you're not expecting how it works, and we're always happy to walk through it beforehand. We want to always make sure you know what to expect and have a good experience.

Response from Army Navy Outdoors· Aug 1, 2026

Thanks for the feedback, and sorry for any confusion on the MRE options. Our 24-piece case is actually entree-heavy, usually around 18 entrees to 6 sides, though the exact mix can vary a bit by what's in stock. It's put together as an assortment of both. We also sell single entrees, single sides, and full MRE meals as their own products, so a single component is priced lower than a complete meal. It's made to be a lower price and good value over 2 cases of full meals for those who do not need the extras and just the real contents.

Response from Army Navy Outdoors· Aug 1, 2026

Sorry for the hassle with this order. A missing package is frustrating, and we do take care of these. When a carrier drops a package at the wrong address, we work with FedEx or USPS to track it down and send the driver back, and if it was their error, we file a claim and make it right with a reship or refund. The carrier investigation can take a few days, which we know is tough when you're waiting so we always suggest seeing if it was just next door for faster results but it's always taken care of.

Response from Army Navy Outdoors· Aug 1, 2026

Sorry these weren't right for you. These are listed as 50% wool and 50% blended fibers. They are sealed in plastic and it's very possible they can hold a smell at first that airs out once it breathes. We did offer a free return label but I understand it did not work out but that was not our intention.

Response from Army Navy Outdoors· Aug 1, 2026

Sorry this one didn't meet your expectations. Used surplus carries wear, and we do our best to describe condition honestly and mark items used so buyers know what they're getting. If you're ever unsure about the shape of a used piece, give us a call before you order and we'll walk you through it.

Response from Army Navy Outdoors· Aug 1, 2026

Sorry for the trouble, and we do take this seriously. If gear shows up in a condition you're not happy with, send us a few photos and we'll refund you, that's our normal process and its our fault if that did not happen. We check items closely before they ship and we want to make anything like this right.

Response from Army Navy Outdoors· Aug 1, 2026

Sorry for the mix-up. The 24-piece case is an assortment of MRE entrees and sides, entree-heavy at about 18 to 6. The pack is not 24 full meals. We do sell complete meals and single components separately too. On refunds, sealed food items are non-returnable for safety as noted, but if anything arrives damaged or not as described, send photos and we'll take care of it.