Armstrong SteelReviews of armstrongsteelbuildings.com

Knowledge and confidence of the product by everyone from sales, engineering and delivery.

Working with Armstrong steel was a pleasure. They worked with me to design a pole barn that would fit my budget and the Property that I live on. Working with Charlie also helped me to understand that Armstrong steel is interested in providing a quality product as well as good customer service.

I strongly recommend using Armstrong steel if you are purchasing a metal building. I contacted several steel building companies while in search of a building for my barndominum. Armstrong had the best customer service, the building looked excellent, went together great and if there were any issues along the way Armstrong quickly took care of them.

We put up an Armstrong building for a client and couldn’t say enough about the quality of the building. Everything arrived on time and was clearly labeled. We haven’t built a steel kit like this before, but we had zero issues with the assembly. Would recommend Armstrong to anyone.

DO NOT BUY from Armstrong Steel I believe that Armstrong Steel is using unfair and deceptive business practices. They misrepresented that my $6524,00 deposit was required to “lock in” a price and then falsely blamed me for delays as an excuse to deny me the $5219.10 “rebate” agreed upon in the original contract. There are so many reviews online about others with similar experiences. A news feature regarding legal action against Armstrong Steel. Check denver7 englewood based armstrong steel faces class action lawsuit which alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000. Another news article from msn states that a summerville couple blames colorado steel company for-dream-house-disaster Also denver7 news investigations send this lie to the news armstrong steel customers offered refunds And a Facebook page Armstrong Steel Buildings Victim group has 154 members. My experience with Armstrong Steel is not unique.

I recently encountered a highly disappointing experience with Armstrong, and I feel compelled to share my feedback to shed light on some concerning aspects of their service. My intention is not to harm the company but to encourage a reconsideration of their policies and practices for the benefit of all customers. The primary issue revolves around the lack of transparency during the delivery process. I was shocked to discover that a box had fallen during delivery, a fact that was not communicated to me until the delivery driver arrived. The subsequent information I received from the original truck driver, rather than directly from Armstrong, was disconcerting. Armstrong's policy mandates the completion of a docusign, confirming receipt of the shipment and committing to inventory the items within five days. This is coupled with the requirement of a scanned copy of the cashier's check for the driver. Unfortunately, not all items were included in the initial delivery, yet full payment was insisted upon. This raises ethical concerns and potentially points to fraudulent business practices. Ideally, I should have been promptly informed of the situation, allowing for a collaborative resolution. To exacerbate the situation, I learned from the truck driver that Armstrong planned to expedite a truck with the missing items, without a manifest. This lack of documentation left me unaware of what was missing from both the original and subsequent shipments. Furthermore, an additional box of parts arrived beyond the stipulated five-day period. Had the initial shipment been complete, timely inventorying could have taken place, allowing my team to commence work promptly. Unfortunately, due to the delays and an incomplete shipment, my team had to transition to another project, resulting in a three-month setback. In conclusion, while Armstrong's five-day policy may be designed to safeguard the company, its implementation lacks transparency and customer protection. The insistence on full payment for an incomplete shipment and the subsequent delays have not only raised ethical concerns but also had tangible negative impacts on my project timeline. I urged Armstrong to reevaluate its stance and consider implementing more customer-friendly and transparent practices for the benefit of all clients.

I have had nothing but a good experience with Armstrong so far. It would be nice to know after choosing a building size that there are additional costs that come for lights, insulation and other things which require more costs down than just the initial but that is to be expected. We knew we would have to pay those at some point and it was good to get it all taken care of so at the end of the entire process we will have a fully functional building without having to hire others to complete the entire thing. I worked with Breanna Ibanez as a project manager and she was attentative and acommodating with everything we needed so far during the process.

Breanna Ibanez was our rep and she was fantastic! Fast to respond and fast to make the changes we would inquire about. We started with another steel company, but glad we found Breanna at Armstrong because her customer service went well beyond the other companies. We can't wait to install our new Armstrong building!