Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
131 reviews
Armadillo Home SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hassle-Free Homeownership Armadillo is a subscription-based protection plan for when appliances and major systems break down in your home. From kitchen and laundry appliances to heating/cooling, plumbing, and electric, Armadillo covers the cost of repairs or replacements, coordinates service appointments, and ensures it’s all done swiftly and hassle-free. View our plans ✔ 24/7 Support: Request service in less than 2 minutes at any time ✔ Access to our network of qualified and reputable technicians ✔ Quick reimbursement if you choose to use your own technicians✔ Replacements when appliances or systems cannot be repaired Have a question? Call us at (844) 471-1800! Learn More
Armadillo Home Solutions (armadillo.one) has 131 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
131 approved reviews, newest moderated first
Work was done well, fast and found me quickly.
By Sharon
Response from Armadillo Home Solutions· May 6, 2024
Thank you Sharon! I am so thrilled to hear that you had a great and speedy experience. We are thrilled to have you as an Armadillo customer and look forward to resolving the next breakdown! All the best, Taylor Todd, Director of Claims Resolution
Setting up a service request is super easy. Kitchen faucet was replaced however not with the same style faucet but the company came back out and switched it out to something that matched. It took a bit of work for me to contact the Armadillo and get this resolved but they did take care of the issue.
By Mark D.
Response from Armadillo Home Solutions· May 6, 2024
Thanks for taking the time to leave this review, Mark! Excellent customer service is our number one priority, and we so appreciate this feedback. We are always improving and fine tuning and we hope to exceed expectations next time. We look forward to resolving the next breakdown! All the best, Taylor Todd, Director of Claims Resolution
The Elite Air technician was very knowledgeable and courteous.
By Rhonda and T.
Response from Armadillo Home Solutions· May 6, 2024
Thank you Rhonda and Tim! We love to hear our customers having such great experiences with our vetted (and awesome!) service providers. We are so glad to help and look forward to future breakdowns! All the best, Taylor Todd, Director of Claims Resolution
The process was efficient and seamless. Thank you Armadillo!
By Marc D.
Response from Armadillo Home Solutions· May 6, 2024
Thanks for taking the time to leave this review Marc! We are thrilled to have you as an Armadillo customer and look forward to helping resolve breakdowns (efficiently and seamlessly!) in the future. All the best, Taylor Todd, Director of Claims Resolution
The service technician had on proper attire i.e shoe covers and overalls,explained what he was doing, showed me the replacement parts, gave visual and verbal instructions regarding the new equipment, very professional.....great job :)
By Corlette
Response from Armadillo Home Solutions· May 6, 2024
Thanks for the fantastic review, Corlette! Excellent customer service is core to our mission, so I am thrilled to hear our team provided you with such a great experience and connected you with an awesome service pro. It was a pleasure to be able to assist you! All the best, Taylor Todd, Director of Claims Resolution
Armidillo service was very fast and my issue was fixed within 24 hours. Thank you.
By Therese
Response from Armadillo Home Solutions· Mar 31, 2024
Thanks for taking the time to leave this review, Therese! Quick resolution for our customers is what we're all about here at Armadillo and I am very happy to hear you were so satisfied with our service. We are thrilled to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
Responsiveness Professionalism Sense of urgency Evaluation and repairs completed quickly
By Angela
Response from Armadillo Home Solutions· Mar 31, 2024
Thank you for the fantastic (and succinct!) review, Angela! Truly excellent customer service is core to our mission, so I am thrilled to hear our team provided you with such a great experience from beginning to end. It is a pleasure to assist you! All the best, Taylor Todd, Director of Claims Resolution
Super efficient and polite service
By Richelle
Response from Armadillo Home Solutions· Mar 23, 2024
Thanks for taking the time to leave this review, Richelle! Great customer service is our team’s number one priority, so I am very happy to hear you were so satisfied. We are thrilled to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
