Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
517 reviews
ArkadiumSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.
Arkadium (arkadium.com) has 517 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 357 reviews with 5 stars · Clear filters
Vladimir was extremely helpful and consistently followed up, making sure my problem was resolved.
By Jim
Response from Arkadium· Jun 23, 2025
Thank you, Jim! 😊 We’re so glad Vladimir could assist you and stay on top of things until everything was sorted out. Your feedback means a lot — we’re always here to help! 🎯
My access to games broke. Help was blindingly fast and solicitous. Conducive to a quick resolution.
By Ilan E.
Response from Arkadium· Jun 16, 2025
Hi Ilan! Thanks a ton for the awesome feedback! ⚡ We're glad we could jump in quickly and get things sorted without delay. If you ever need anything else, we’re just a message away. Enjoy the games! 🎮🙌
The quick informative response and follow up from Olga was impressive
By john W.
Response from Arkadium· Jun 9, 2025
Hi John! Thank you for the amazing shoutout! 🙌 We're so glad Olga's support made a great impression — she truly knows the right way! We'll be sure to pass your kind words along to her. 😊
They are helpful always and care about correcting the issue.
By Jan
Response from Arkadium· Jun 9, 2025
Hi Jan! Thanks so much for your kind words! 💬 We're really glad to hear you enjoy the gaming page and that our team has been helpful. We're always here to support and make things right when needed. Happy gaming! 🎮😊
Excellent customer care - going the extra mile to sort the problem, keeping me well informed along the way.
By Melanie
Response from Arkadium· Jun 5, 2025
Hi Melanie! Thanks so much for your kind words! We're really glad to hear our team was able to help and keep you updated throughout the process. We'll be here anytime you need support! 😊
I have played games on this site for many years, more so since I retired. New games are available regularly, also updates on older ones. In case of any issues, the help service is quick and efficient. I pay a small amount so that I am not bothered by the annoying ads and that is great, too!
By Kaye O.
Response from Arkadium· Jun 5, 2025
Hi Kaye! Thank you so much for your kind words and for being a longtime player! We're glad to hear you're enjoying the games and the ad-free experience. It’s great to know our support team has been helpful, too. We truly appreciate you being part of our community! 💚
Very impressed with the Arkadium team. There was an error on one of their games. I emailed them about the error and had a very rapid response. Kind, courteous, respectful.
By Jennie
Response from Arkadium· Jun 4, 2025
Hi Jennie! Thanks so much for your kind words! We're really glad we could help quickly and that you had a positive experience with our team. If you ever spot anything else or have questions, don’t hesitate to reach out again! 😊
Vladimir was extremely determined to resolve the issue, & is very friendly & patient while doing so. Arkadium has awesome games.
By Patricia B.
Response from Arkadium· Jun 2, 2025
Hi Patricia! Thank you so much for your kind words! 😊 We're glad you enjoy Arkadium's games, and we'll be sure to let Vladimir know how much you appreciated his help. Friendly, patient support is what we aim for! 💬🎮
