Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
517 reviews
ArkadiumSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.
Arkadium (arkadium.com) has 517 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 357 reviews with 5 stars · Clear filters
Friendly, experienced professional.
By Vincent H.
Response from Arkadium· Jul 9, 2025
Hi Vincent! Thank you for the great feedback! 😊 We're glad you had a positive experience with our support team. Friendly and professional service is exactly what we aim for! 💬👍
After the website was revised I had an issue with ads popping up on my paid subscription. It must have been difficult to solve, it took some time but Arkadium kept working on it, and kept me up to date as well. It got fixed! All is fine. Thanks!
By MFD
Response from Arkadium· Jul 8, 2025
Hi! Thanks so much for your patience and kind words! 🙏 We’re glad the issue got fully resolved and that you felt supported along the way 😊 If anything else ever comes up, we’re just a click away. Enjoy your ad-free games! 🎮✨
Concern for my problem and great follow up
By Marcia S.
Response from Arkadium· Jul 5, 2025
Hi Marcia! Thanks a lot for your kind feedback! 😊 We're really glad to hear you felt supported and that the follow-up was helpful. 💬💙 Our team always aims to show care and make sure everything gets fully resolved! 🙌
The response was prompt and immediately corrected my problem.
By Louis C.
Response from Arkadium· Jul 5, 2025
Hi Louis! Thanks so much for your feedback! ⚡ We're happy to hear the response was quick and got things sorted right away. ✅💬 If you ever need help again, we're just a message away! 😊
I do several crossword puzzles almost daily and am quite pleased with the selection on Arkadium. Recently I had a problem printing the puzzles, likely related to my computer (or my use of it), and contacted Arkadium. They responded promptly and after a few emails their guidance solved the problem. Their concern sold me on continuing a subscription.
By John
Response from Arkadium· Jul 3, 2025
Hi John! Thank you so much for your kind words! We're glad you're enjoying the crossword selection and really appreciate you reaching out when you hit a snag. It's great to hear our team could help resolve the printing issue—and we're thrilled to have you with us as a subscriber! 🧩🖨️💬
sent an inquiry by email and within a few minutes had a response, very quick and was very helpful for me, they are really on top of service, awesome!
By Shefra
Response from Arkadium· Jul 1, 2025
Thanks so much, Shefra! We’re really glad our team was able to help you quickly and get things running smoothly. If you ever need anything else, we’re just an email away. Happy gaming! 😊
Arkadium support has always been very helpful and responsive to any questions or needs. Arkadium is a great games website and well worth the time. I have a paid yearly membership (very affordable), but even the free plan is quite worthwhile.
By Jeff
Response from Arkadium· Jun 27, 2025
Hi Jeff! Thank you so much for your kind words! 😊 We're happy to hear you're enjoying both the games and the support. Your feedback means a lot to us—and we're glad you find value in both the paid and free memberships. Thanks for being part of the Arkadium community! 🎮💙
I accidentally deleted my account with Arkadium. I reached out to Tech Services and within 12 hours I was back on. KUDOS!!!
By Sandra M.
Response from Arkadium· Jun 26, 2025
Hi Sandra! Thank you so much for the kind words! We're glad we could help you get back into your account so quickly. If you ever need anything else, we're just a message away. 😊 KUDOS right back at you! 💪🎮
