Arizona Bead CompanyReviews of arizonabeadcompany.com

Response from Arizona Bead Company· Feb 13, 2018

Hello Sylvia, Thank you for the review, and the comments. I will try to be more responsive with regard to letting people know when their orders go out. I had just returned from doing a show and I was a bit off my game. As for the color of the pearl magnets, I understand what you're talking about. When those colors first coming out...18 years ago, they were quite a nice surprise from the traditional “white pearl” that was the only color available otherwise. So, when they came out with them...I tried to give them names that would excite the buyer. However, yes, they are very pastel. And, the pictures on the website are not meant to deceive....I'm guessing that when I took out the background, or lightened the background, I may have inadvertently enhanced the color. I will try to take new pictures soon to reflect the colors better. If for any reason, you don't want them...please let me know and I will make arrangement with you to return them for a full refund. --David

Response from Arizona Bead Company· Aug 28, 2017

Thomas, thank you for the good review....and for the critique. I'm sorry that the checkout was confusing. I am currently working on an entirely new site that should make things a lot easier overall. However, getting there is taking a lot of time. Once again, I apologize for any confusion. I hope to get your business again...and also hope that it will be a smoother transaction for you. --David

Response from Arizona Bead Company· Aug 1, 2017

Cynthia thank you for the good review. And thank you for your advice on how to improve our service to make the customer more aware of what is happening at all times. Normally, the order is filled and shipped so quickly that we wouldn't even need to send an e-mail...however, on occasions such as yours, where the order is placed on a Friday night, not to be shipped until the following Monday, I should send confirmation of what's happening. So, thank you for a great suggestion. --David

Response from Arizona Bead Company· May 18, 2017

Hi Mary...thank you for the kind review. If there is anyway to improve our service to a 5-star level, please let me know. --David

Response from Arizona Bead Company· Jan 23, 2017

Hi Sharon, Thank you for the great review, despite us not having the exact item you had ordered. I hope that the other style has worked out well for you. We should be getting more of the original style in soon. If there is ever anything you need, please do not hesitate to contact me anytime. Until then, Happy New Year! --David

Response from Arizona Bead Company· Dec 21, 2016

Hello Carol, I'm glad that you were happy with the selection of mood beads we carry. If there is ever anything we can do to get a 5-star rating next time please let us know. Happy Holidays!