Order AR-10714 — 16 days stuck in "Pre-Transit" after crypto payment
Avoid this company if you expect actual shipment. I placed order AR-10714 on October 4th and paid via cryptocurrency. Ares Research advertises fast or same-day shipping, but my order has been completely stagnant. A USPS tracking label (9300120845500087728793) was generated immediately, but it has been stuck in "Pre-Transit" for over two weeks because they have never actually handed the package over to the carrier. When I reached out to customer support, I was hit with an automated AI reply claiming a "Last Scan" on October 20th, yet the tracking history clearly shows USPS is still entirely awaiting the package. Printing labels to fake a shipment status while sitting on crypto funds is completely deceptive. I am demanding that a human manager manually look at this order, provide a real shipping update, or issue a manual crypto refund to my wallet immediately.
By Issac O.




