Arctic Grey, Ltd.Reviews of arcticgrey.com

I'm head of Ecommerce for Scarlett Gasque, all of our goals have been achieved in a timely manner with exceptional results! Our business has benefited from all the updates from Arctic Grey. The constant follow up and communication with Maddie has been incredible and reassuring. The thing that stands out the most with AG is the insight and creative abilities that they have added to our business. Actioning what we can't and educating us on what we can fix ourselves.

Working with Arctic Grey has been an exceptional experience. Caroline has been my main point of contact, and she’s been absolutely incredible—always on top of everything, proactive, and consistently keeping our launch on track. She made sure our top priorities stayed front and center, and her organization and communication have been outstanding. She was also supported by Brooke, whose depth of expertise across many industries in e-commerce was invaluable. Together, they created a seamless, efficient process that made me feel fully supported every step of the way. The company is also very fair with their billing and clearly takes great pride in their work. They’re attentive, efficient with meetings, and truly invested in helping their clients succeed. I’m very pleased that I put my trust in Arctic Grey for our new company—no regrets whatsoever. I look forward to continuing our relationship and highly recommend them to anyone seeking a reliable, talented team.

A cost effective and fast performing company. They had team specialists for every issue that came up and we felt like we always were getting what we paid for. If you have a project, run it by them, and use them if they say it is something they handle!

Arctic Grey has been professional and has delivered the results we were looking for.

We did a custom shopify website with Arctic Grey many years ago. To be fair we tried to combine a general store front with an on line store and that didn't work. Then Arctic Grey did a custom site that cost us a small fortune and when we went back to see if they could do the marketing of it - they stopped the marketing piece of their business. Anthony Spallone spent a tremendous amount of time on calls with us (I will admit I am absolutely ignorant to on line selling) but the people overseas didn't follow directions, there were mistakes after mistakes, we had one girl in house working with them - but the errors were overwhelming. We have now gone to the 2.0 version - of shopify - very simple very easy - no great expenditure - we are getting sales from it and are going to do the marketing against it - it isn't brain surgery like the 5 figure cost of the other website. Look Anthony tried but getting india to do what they needed to do just didn't work and getting our office to completely understand while running a brick and mortar wasn't easy as well.

After working with and meeting several different developers over the years, we knew we found a team that understood the complexity of what we were trying to build. They were very communicative, very organized, realistic, and professional — everything we needed to take our website to the next level. We are so pleased with the work that Arctic Grey's team accomplished for our company. We have big plans for the future and can't wait to continue this partnership with Arctic Grey.

I’ve worked with several agencies over the years, and I can confidently say that Arctic Grey truly stands out for their quality, professionalism, and accountability. Their team doesn’t just execute—they actively problem-solve and always bring thoughtful solutions to the table for any challenge we face. They’re extremely responsive, organized, and reliable. What impressed me most is the level of ownership the leadership takes—especially the founder, Anthony, who ensures every project meets the highest standard. I’ve also had the pleasure of working with multiple project managers, and both Humara and Truc have been outstanding. It’s clear the entire team genuinely cares about delivering exceptional work and helping their clients succeed. Working with Arctic Grey has been one of the best agency experiences I’ve had, and I’d highly recommend them to anyone looking for a partner that delivers both results and integrity.

As the Creative Director at Factory Effex—a company specializing in licensed motocross apparel and bike accessories—we recognized the need to modernize our website. Our goals were to leverage the latest online marketing tools, streamline our shipping processes, and enhance the overall customer experience. We partnered with Arctic Grey to bring this vision to life. They handled everything from building the new site to integrating advanced marketing tools and connecting it seamlessly with our ERP system. Their project management has been exceptional. With deep expertise, consistent daily updates, full transparency, and a strong track record of meeting deadlines, Arctic Grey has proven to be an outstanding agency and a trusted partner.