Sad to say i'm in the same boat as…
Sad to say i'm in the same boat as everybody else ordered in April no sign of controller lesson learned never again
By Mike
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
117 reviews
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Arcticgamers is listed under Computers & Phones.
Arcticgamers (arcticgamers.com) has 117 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
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Sad to say i'm in the same boat as everybody else ordered in April no sign of controller lesson learned never again
By Mike
Ordered controller, came after a month. Used it for 5 mins and you can instantly tell it’s fake, nothing but lag and awful control of it. I’ve emailed them how to go about returning which was end of May, it’s now July and they are not responding, I haven’t heard from them in 6 weeks. Just buy your controllers from the original places because these awful sites just scam you and then forget about you. Beware
By SK
I managed to get my money back from my bank. Ask to file a chargeback claim with your bank, even if you paid on your debit card. I managed to get my money back. This is a scam!
By Jon
I would give them no stars if I could. Do not waste your money on items from this site. My item was reported delivered 2200 miles away from my shipping and billing address. Customer service replied to me once asking me to check my mailbox again to make sure I didn't miss it. Multiple follow up emails sent without response. Assume this site is a scam. Beware!
By Steven E.
I ordered a controller from these guys back in March. Its now July and the controller still hasn't arrived. They stopped responding to my messages and emails after not sending the replacement package (They said the first one was lost in transit). Don't buy from these People they are thieves.
By Reshane F.
Poor service. They took my money and I never received the comptrollers or my money back. I even filed with BBB and there was no contact. DO NOT PURCHASE FROM ARCTICGAMERS.COM. They are ripoff artist.
By Consumer
input lag from controller, got it after 2 months. SCAM
By ivi2496
Iv been waiting for 2 months for my controller to arrive and I still haven't got it. I have emailed arctic gamers twice and all they say is sorry for the inconvenience. And I didn't realise that they are knock offs as I have discovered on reddit. I will never order anything from their site again it is a scam I wish I had checked the reviews first
By Waynne S.