Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
109 reviews
Archic FurnitureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Archic Furniture (archicfurniture.com) has 109 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
109 approved reviews, newest moderated first
Very good product and excellent/timely delivery! Tom
By Tom F.
Response from Archic Furniture· Apr 7, 2026
Thank you, Tom! We're so glad you're happy with the product and that delivery exceeded expectations. We appreciate your support and hope you enjoy it for years to come! - Archic Furniture Team
They’re super responsive to any questions and was able to offer a solid discount. Their customer service has been above and beyond. The product itself is a pretty clever concept, the panels are not super sturdy while we were putting it together but it should hold up now that it’s put together. Especially for the infrequent use for when we have guests.
By Shreya L.
Response from Archic Furniture· Apr 7, 2026
Thank you for the kind words about our customer service team — we're glad they were able to take care of you! We appreciate the honest feedback on the panels during assembly as well. You're right that once everything is fully assembled it locks in nicely, and for guest use it should serve you really well for years to come. Thanks for choosing Archic Furniture! - Archic Furniture Team
Customer Service was great! Very responsive and answered any and all questions I had. The cabinet bed itself is beautiful, and we are very happy with the design. We had a slight hiccup with the mattress cover, but Archic handled it professionally, and sent us an immediate replacement. Very happy customer!
By Delaney P.
Response from Archic Furniture· Apr 7, 2026
Thank you so much for sharing this! We're thrilled to hear you love the design and that our team was able to handle the mattress cover issue quickly and professionally. That's exactly the standard we hold ourselves to. Enjoy your new cabinet bed — we're so glad you're happy with it! - Archic Furniture Team
The twin Murphy bed arrived on time and in very good condition. My 13 year old and I put it together in about 20 mins. Very easy! Only con is the zipper on the mattress cover is not well made and broke. I bought a cover online and fits well.
By Sarah
Response from Archic Furniture· Apr 7, 2026
Thank you for the great feedback! We love hearing that you and your 13-year-old knocked out the assembly in 20 minutes — that's impressive! We're sorry to hear about the mattress cover zipper though, that's not the quality standard we aim for. Please don't hesitate to reach out to us at [email protected] and we'd be happy to make that right for you. Thanks for choosing Archic Furniture! - Archic Furniture Team
The bunk beds we purchased were well made and are beautiful and the offering of a white glove service to deliver and assemble was welcomed. However, it became apparent that the dispatching of the service to assemble and deliver wasn't well thought out. The delivery came on a Friday and the driver had a full truck and full day and could not stay to assemble so they had to send a second crew a couple days later to put together the bed. The second crew also had a full truck and was here until after 9:00 at night assembling the bed. They did the best they could but the planning and dispatching of those services could have been better and planned as advertised for delivery and assembly on the same day and at a reasonable time for their crew and customer.
By Charles
Response from Archic Furniture· Apr 7, 2026
Thank you for sharing your experience and for the kind words about the bunk beds! We're glad you're happy with the quality and look of them. That said, we sincerely apologize for the white glove delivery and assembly experience — you're absolutely right that same-day delivery and assembly is what was promised, and what should have been delivered. Having two separate crews, and one staying until after 9 PM, is not the standard we hold ourselves to. We appreciate the honest feedback and will be taking it seriously to improve how these services are planned and dispatched going forward. Thank you for your patience through the process. - Archic Furniture Team
Archic Furniture was wonderful to work with. I used Shop at checkout, which auto-filled some incorrect information and when I reached out to support, they responded and confirmed everything was updated on their end almost immediately! We also opted for full service delivery which went smoothly and quickly! Archic checked in throughout the shipping progress and the whole process from purchase to delivery was within 10 days. We love our cabinet bed and our first guest already agrees!
By Brittany L.
Response from Archic Furniture· Apr 7, 2026
Thank you for sharing such a wonderful experience from start to finish! We're glad our support team was able to jump on that checkout issue right away, and even happier to hear the full service delivery went smoothly. Ten days from purchase to delivery with a happy first guest already — that's exactly what we love to hear. Enjoy your new cabinet bed! - Archic Furniture Team
Helped go the extra mile and try and coordinate timing of the shipment to work best with my schedule. Would purchase from again!
By Derek M.
Response from Archic Furniture· Apr 7, 2026
Thank you for the kind words! We know coordinating delivery timing can make a big difference, and we're always happy to go the extra mile to make it work for you. We look forward to serving you again! - Archic Furniture Team
Our swing frame was delivered on time and well packaged with no damage and a very courteous driver. Assembly was straight forward with easy to follow instructions. The frame is heavy weight and stable with the swing attached. Very pleased with this product.
By Tim
Response from Archic Furniture· Apr 7, 2026
Thank you for the detailed feedback! We're glad the delivery was smooth, the driver made a great impression, and that assembly was straightforward. A heavy, stable frame is exactly what you want with a swing — great to hear it's living up to expectations. Enjoy it! - Archic Furniture Team
