Items never arrived and customer…
Items never arrived and customer service does not exist
By Bob D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
arcdry.com is listed under Accessories.
arcdry.com (arcdry.com) has 6 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 4 reviews with 1 star · Clear filters
Items never arrived and customer service does not exist
By Bob D.
Repeated emails to customer service to return the wallet. No response. Save your money. This company is a sham.
By David B.
Ordered a wallet from the site after seeing an advert on Facebook; everything seemed to be on-track, until on the day of projected delivery, my shipping notification was switched to 'refused - returned to sender.' As I was WFH due to Covid19, I knew this was a mistake, and reached out to them via email. No response. Waited a week, tried again, same result. Waited another week, different email address, same response.
By Jake
placed an order for 2 of their signature wallets back on 6/14. i was charged and received a confirmation email. on 6/17 i realized i had not received a shipment notice, so i sent a polite inquiry about shipping eta. on the 21st i realized i had not received a reply. i’ve reached out via facebook and IG. they are absolutely active on ig with @arcdry. no response. they do not have a phone number listed. i am having to dispute the charge with my bank. i can’t figure out if it is a fraud company or if they just have customer support so bad it feels like a fraud company.
By Darren C.