Fast, effective and personalized customer service!
Incredible customer service and the items purchased arrived very quickly!
By Anjie Wood C.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
529 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Supplies online with same-day order processing and shipping. Shop for supplies for dogs, cats, birds, fish, small animals and other pets. Compare our pet supply prices.
ArcataPet.com (arcatapet.com) has 529 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
529 approved reviews, newest moderated first
Incredible customer service and the items purchased arrived very quickly!
By Anjie Wood C.
I looked all over trying to find a replacement seed dish for my bird, to no avail. I then googled it & found this site. It came promptly & fits exactly as it should. I'm very satisfied all around & will return.
By Jan T.
Very happy about the company - very helpful even when the product was not up to any standard at all ... - so I would definitely buy from the company another time
By Lene H.
I got all of my products at a good price. All products were intact and in new condition. Shipping was right on time also.
By Jeremy A.
Great price. Only place I could find my cats favorite toy so they saved him from being without and came faster than seems should have been possible. Will definitely buy from them again.
By Teresa T.
Excellent in every aspect.... Thank You
By Brandt
I am a repeat customer from several years ago. Great selection, quick delivery and good customer service. Answered my email within a couple hours. would recommend without hesitation
By Janis A.
The toys I ordered for my fur babies arrived yesterday and they love them. I got the little yellow bird toy that hangs from a doorway. As I said, I got the toys yesterday and one little bird has already lost his tail - not saying that the quality is poor, it's more like Loki won't leave it alone and has so much fun chewing it. I have ordered this product many times over the 16 years I have had cats and I have so many of these toys in various stages of destruction.......... they just can't get enough of them. Once the elastic is rendered useless, I cut it off and the toy becomes a floor toy and it continues to be mauled. "Paws up" is the vote from my kitties.
By Leanne H.