Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
529 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Supplies online with same-day order processing and shipping. Shop for supplies for dogs, cats, birds, fish, small animals and other pets. Compare our pet supply prices.
ArcataPet.com (arcatapet.com) has 529 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
529 approved reviews, newest moderated first
In a time when there is really no more customer service, ArcataPet amazed me when they went above and beyond the norm to assist me. Kelly was absolutely wonderful. Every time I have dealt with them, it has been a pleasure
By EDWARD B F.
I order avian supplements, and they almost always ship them out same day, and they arrive consistently 2 days later! I appreciate that! Thank you Arcata Pet!
By Andrea Michele W.
I have ordered several times from Arcata Pet. I have yet to be disappointed by any of the products or by their customer service. I would definitely recommend this company.
By V M.
Perfect -- Fast shipment to Alaska of exactly what I ordered. Thank you !!
By M. M.
Found my order cheaper than any other price, shipped same day and received next morning using priority mail. My new doggy door parts were exactly the same as manufacturers and worked like a champ. Thank you ArcataPet.com
By Sean O.
Its almost impossible to find 5 lb boxes of small Bright Bites which my dogs just love. I can always find them at Arcata and at a better price than anyone, even Amazon.
By Stephanie C.
I needed to receive a product very fast for a patient. I had expected to pay very high prices but to my surprise costs were very reasonable. Thanks to excellent customer service (which is becoming rare) this little patient is progressing wonderfully!
By m M.
In one week I had to place couple of orders with ArcataPet and I was very pleased with the responsibility and the speed they processed both orders. Will be a regular!
By Marta K.
