great
I ordered toys and other things for my dog and everything was great
By Gary
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
529 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Supplies online with same-day order processing and shipping. Shop for supplies for dogs, cats, birds, fish, small animals and other pets. Compare our pet supply prices.
ArcataPet.com (arcatapet.com) has 529 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
529 approved reviews, newest moderated first
I ordered toys and other things for my dog and everything was great
By Gary
I order peacock feathers for my cat and she absolutely loved them. I passed some on to my daughters cats and they went crazy for them. Now when I go over to visit they come running up to me looking for more. Needless to say I placed a second order. I am sure I will be placing more since they service was really great. Highly recommend!
By Ellen P.
I don't leave my house much since I have 2 kids under the age of 5 and a 4x4 truck that's hard on gas. I ordered 5 5lb bags of sand for one of my fish tanks it was reasonably priced, I received it quicker than I expected, and somehow they managed to pack all those bags in one box. I will definately be using this website again.
By Danielle
I recently placed an order from their website and it shipped promptly. After receiving it, I realized it was too big to fit my dog. I received a quick response and instructions on how to return it and they refunded me promptly. I would recommend and shop from this company in the future.
By William N.
Can't give any better review since I never received my order. Took my money and ran?
By Freida
Response from ArcataPet.com· Feb 29, 2016
Hi Freida, We're sorry to hear (for the first time) that you didn't receive your order. We understand how frustrating that can be. Similarly, it's very frustrating for us when we hear about an order not received in this manner, because we were not given the opportunity to correct the issue. Please contact us between 9am and 6pm PST and we'll be happy to make this right for you. Sincerely, Chris Kellawan Sales Manager Arcata Pet
Great service, great products, very competitive prices. You can't go wrong with these guys!
By Nancy
Great company! Low Prices! Huge Selection! Fast shipping! Will order from again without a doubt! My doggies thank you!!
By Bryan
The items I have ordered have been in stock, easy to order online and arrive to me far quicker than expected.
By Greg B.