Don’t stay here: Deceptive website, unfair charges, no bill, disrespectful to customers
• Reservations were made directly on the hotel’s website. The website said the total price for 2 nights was $443 and included breakfast. The hotel charged my credit card $637.18. $90 for 2 nights parking (exorbitant but agreed to) and $100 for the promised included breakfast. • Never sent a bill - just charged my credit card. • Ignored complaints I sent in response to their “welcome email” and again that included the after-visit-survey. • And the shower didn’t work. We stayed over the July 18 weekend.
By Otto B.