Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
55 reviews
Arapahoe Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Local, not-for-profit and capable of handling most of your day to day finances, Arapahoe CU is your Colorado Credit Union. We offer simplicity over everything and do everything we can to make be your financial support staff.
Arapahoe Credit Union (arapahoecu.org) has 55 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
55 approved reviews, newest moderated first
Possibly the best small credit union in CO! Friendly staff with little hold time compared to the bigger institutions. Great products and rates. Account Security is taken very seriously as well!
By Scott C.
Response from Arapahoe Credit Union· Aug 25, 2022
This is easily places as one of my favorite reviews for ACU. Thank you for the kind words, Scott! If you ever need anything, please let us know! Best, Sean (ACU Communications)
Enjoy having loan with this company!
By Wendy T.
Arapahoe Credit Union was absolutely amazing, I couldn’t have asked for a more seamless process when refinancing my vehicle! I purchased my Hyundai Tucson shortly after having to claim bankruptcy, I haven’t even owned the vehicle for a year and Arapahoe Credit Union was able to refinance my loan, lower my interest rate by almost 9% and in turn lowered my car payment. If you are looking for an easy loan process and being treated like you are a valued customer regardless of your credit score this is definitely the place to go!
By Emily M.
They were great through my auto loan process! Saving thousands of dollars on interest!
By Taysha H.
Response from Arapahoe Credit Union· Jan 31, 2022
Fantastically glad to hear this, Taysha. We will be around for anything you need! - Sean/ ACU Communications
I was very impressed for getting a welcome letter and detailed information about my account as well as a bunch of options that helps me understand my loan and links to places that gives me a wider range of what Arapahoe offers for customers with a loan.
By STARR
Opening a credit card with ACU was fast and simple; Sierra was very friendly and answered all my questions.
By Michaela S.
I called to open an account and spoke with Wesley Garcia who was amazing. He was very patient and kind and answered all my questions. I look forward to my future with ACU!
By Ashley E.
Response from Arapahoe Credit Union· Apr 9, 2021
Thanks, Ashley! We’re so glad Wesley was able to help. As we hold ourselves to a high service standard, we’re pleased anytime those standards are met. Best, Colin-ACU Communications
I started doing business with ACU over 5 years ago and just kept going. First a used car lone for myself then my daughter. I just did another car lone for my wife shorting my time to pay and saving on interest. And cut my CC interest by 1/2 by consolidating outstanding balances with ACU. Customer service is just icing on the cake.
By Wait What Y.
Response from Arapahoe Credit Union· Feb 4, 2021
Thank you for all the kind words! Happy to see we have been able to serve your family and you. We’re around if anything comes up. Best, Colin ACU Communications
