Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,354 reviews
Arabella hairSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.
Arabella hair (arabellahair.com) has 1,354 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,354 approved reviews, newest moderated first
Hair came on time and true to length.
By Ashley. N.
Response from Arabella hair· Nov 7, 2024
Hi Ashley. Nekeia Thank you so much for your positive feedback! We're thrilled to hear that the hair arrived on time and met your expectations for length. We look forward to serving you again! Arabella hair
I am a Very satisfied customer!!! I ordered a 16 inch Glue less wig is awesome the hair texture is wonderful. It came within a couple of days As promised. Order and process with smooth I appreciated the email notifications and communication with customer service. I also like the fact that I was contacted by texting and email to confirm delivery
By MzSullivan
Response from Arabella hair· Nov 6, 2024
Hi MzSullivan Thank you so much for your wonderful feedback! We're thrilled to hear that you love your 16-inch glueless wig and that the hair texture met your expectations. It's great to know that the delivery was timely and that our communication kept you updated throughout the process. We appreciate your trust and are glad we could provide a smooth experience for you. We look forward to serving you again in the future! Arabella hair
I love love my hair, I only buy from Arabella because they satisfy me.
By Noanah M.
Response from Arabella hair· Nov 5, 2024
Hi Noanah Malati Thank you so much for your kind words and loyalty to Arabella! We’re delighted to hear that our hair continues to meet your expectations and that you’re so satisfied with your purchases. It’s our pleasure to keep you looking and feeling your best. We look forward to serving you again soon! Arabella hair
I feel like I was sent the wrong wig. This is the worst wig I have ever order. Lots of split ends. Looks nothing like the wig in the picture.
By Consumer
Response from Arabella hair· Nov 4, 2024
Hi there we’re truly sorry to hear that your experience didn’t meet your expectations. Customer satisfaction is our top priority, and we take your feedback very seriously. Please share your order number and any specific concerns so we can investigate this further and provide a suitable solution. Thank you for your understanding and giving us the opportunity to improve Arabella hair
Wig came in within days. I was impressed with the hair texture and lace. Customer service reached out as soon as delivered to ensure I was satisfied with what I received. Great experience all around from start to finish!
By T.M.J
Response from Arabella hair· Nov 2, 2024
Hi T.M.J Thank you for your amazing feedback! We’re so glad to hear that you were impressed with the hair texture and lace, and that our customer service reached out to ensure your satisfaction. It’s wonderful to know you had a great experience from start to finish. We can’t wait to serve you again in the future! Arabella hair
I received my wig in a timely manner. The wig was soft with minimum hair shedding. Also I loved the color of the wig. This is my third time purchasing a wig from Arabella Hair. I will definitely purchase more wigs in the future.
By DeVette L.
Response from Arabella hair· Nov 2, 2024
Hi DeVette Linton Thank you so much for your wonderful feedback! We're thrilled to hear that you received your wig promptly and that you loved the color and quality. It’s fantastic to know this is your third purchase with us! We look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out! Arabella hair
This wig is definitely NOT glueless. The lace is cheap. And, I will not repurchase from the company again.
By Nicole H.
Response from Arabella hair· Nov 2, 2024
Hi Nicole Hicks Thank you for your feedback! We're sorry to hear that you were disappointed with the quality of the wig. We are continuously working to improve our products and would appreciate the chance to make things right. If you have any specific concerns or suggestions, please feel free to reach out to us. We value every customer's opinion. Arabella hair
Best wig I ever bought. No shedding! Great Quality! I will definitely be ordering again!!
By Tonya
Response from Arabella hair· Nov 1, 2024
Hi Tonya Thank you so much for your kind words! 😊 We're thrilled to hear that you love the wig's quality and are happy with your purchase. Knowing that it's meeting your expectations with no shedding means a lot to us. We look forward to serving you again soon and helping you find more styles you’ll love! Arabella hair
