Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,354 reviews
Arabella hairSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.
Arabella hair (arabellahair.com) has 1,354 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,354 approved reviews, newest moderated first
I loved the seamless delivery
By Motshabi
Response from Arabella hair· Nov 15, 2025
Hi love! 💕 So happy to hear you loved the seamless delivery! We appreciate you and hope you enjoy your wig. If you need anything, we’re here for you! 💖 Arabella hair
Love the quality of the hair and the cute goody bag
By Vanneika S.
Response from Arabella hair· Nov 14, 2025
Hi Vanneika Sharpe We’re so happy you’re loving the hair quality and the little goody bag! Thank you for your support — enjoy your beautiful unit, and we’re always here if you need anything! Arabella hair
This was my first time purchasing a piece from the site. Am disappointed with the wig. It didn't seem to be 180 it was more 150 or 130. The length was great. I thought if I wash the wig it would be different. Nope, it got worst. The hair became dry. I know that highlight do dry out if not condition correctly. After one wash? I won't be purchasing from this company again.
By Why U.
Response from Arabella hair· Nov 14, 2025
Hi there Thank you for your feedback and we’re truly sorry for your experience. Highlight wigs go through a bleaching process, which can sometimes make the density look lighter than natural-colored wigs, but it should never appear as low as what you described. As for the dryness after one wash, that usually indicates the hair from this batch may have been over-processed during coloring, which is not normal and shouldn’t have happened. We’d love to make this right for you — please contact us at our after sale email so we can check the issue and offer you the best solution. 💗 Arabella hair
I was very impressed with my wig unit. Even trying to get a rush delivery. They went above and beyond to help me get it very quickly. Hair is soft and they send extra products to help maintain and install your unit.
By Latarsha H.
Response from Arabella hair· Nov 14, 2025
Hi Latarsha Holmes We're so happy to hear that you’re loving your wig and that it arrived quickly! Thank you for noticing our effort — it truly means a lot. We’re glad the hair feels soft and that the extra items were helpful for your install. Enjoy your beautiful unit, and we’re always here if you need anything! 🫶✨ Arabella hair
First order of their product and im highly satisfied. Came within the estimated delivery period and in good condition. The hair is really good quality.
By Adriana T.
Response from Arabella hair· Nov 12, 2025
Hi Adriana Tchuenkam Thank you so much for your first purchase and for sharing your experience! 💕 We’re so glad to hear you’re satisfied with the hair quality and delivery. Hope you enjoy wearing it — can’t wait to have you shop with us again! ✨ Arabella hair
So far I'm really liking my ombre ash blonde human hair lace front that I got. Everything is really nice and really comes together nicely and looks really natural. I've gotten so many compliments and likes so far. I love the pull string to tighten the head cap down. I love the side burn part that helps keep it looking normal. I've been able to use it for several modeling shoots and overall everything went very smoothly. ☺️ The things I don't like are the unfortunate thin, almost bald part in the very front part of the lace hair line is unfortunate as it kinda looks like I have a receding hairline but thankfully isn't too noticeable once u put some darker eye shadow to cover up the thin spot. Also I did notice it was really frizzy and poofy. I had to really use a hot iron and hair straightener to get it more flat. I also noticed that it sheds a bit. Not a lot but a bit. But overall I am liking my purchase so far.
By Santis M.
Response from Arabella hair· Nov 11, 2025
Hi Santis Mclane Thank you so much for your detailed feedback! We’re so happy to hear you love the ombre ash blonde wig and that it looks so natural on you — sounds like you’ve been rocking it beautifully at your modeling shoots! 😍 We’re really sorry about the thin spot and slight frizziness you mentioned. Your idea of using darker eye shadow is super smart! You can also try applying a bit of mousse or hair serum before straightening to help keep it smooth and reduce shedding. We’ve already recorded and shared your feedback with our factory team for future improvement. Thank you so much for your support and honest review — it truly means a lot to us! 💖 Arabella hair
Hair is amazing, hair came quickly, hair was exactly as described and great customer service.
By Consumer
Response from Arabella hair· Nov 10, 2025
Hi there Thank you so much for your kind words! 💕 We’re so happy to hear you love the hair and our service! Your satisfaction means a lot to us 🥰 Hope to see you again soon! Arabella hair
There is not enough hair on the lace it looks like bald spot in the front of your head
By Ky
Response from Arabella hair· Nov 8, 2025
Hi there I’m really sorry to hear that the front part looks a bit thin. Thank you so much for letting us know! Sometimes the lace area may appear less dense to make the hairline look more natural, but it shouldn’t look like a bald spot. Could you please send us a clear photo or video of the area to our email ? We’ll check it carefully and help you solve it right away. ❤️ Arabella hair
