Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,354 reviews
Arabella hairSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.
Arabella hair (arabellahair.com) has 1,354 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,354 approved reviews, newest moderated first
Really like the hair, it’s soft no smell hold curls for a long time
By LindaBelle
Response from Arabella hair· Apr 17, 2026
Hi LindaBelle Thank you for your feedback. We’re glad to hear you’re satisfied with the hair’s softness, lack of odor, and long-lasting curl retention. Your support means a lot to us. Arabella hair
Love these for everyday wear. ❤️
By Dani E.
Response from Arabella hair· Apr 17, 2026
Hi Dani Eicher Glad you’re loving them for everyday wear! ❤️ That’s exactly what they’re made for—easy, natural, and confidence-boosting. Let us know if you ever want to try a new style or color! Arabella hair
The process was easy and wig was received in a timely manner. Wig is soft and feels fine; however, the wig doesn’t hold curls even when using hairspray. This is a review after having the wig for a month and trying different methods for the wig to hold curls. As a licensed cosmetologist, I know how to style a wig. And no this wasn’t a straight wig. It was a blonde body wave wig. Wig was $251 and wouldn’t hold curls.
By Jasmine F.
Response from Arabella hair· Apr 16, 2026
Hi Jasmine Frierson Thank you so much for sharing your detailed feedback with us—we truly appreciate your professionalism and honesty. We’re really sorry to hear that the wig didn’t hold curls as expected, especially given your experience as a licensed cosmetologist. That’s definitely not the experience we want for our customers. Since the wig is a blonde body wave, it has been pre-processed to achieve the color, which can sometimes affect the hair’s ability to retain curls compared to natural darker hair. That said, it should still be able to hold curls with the right method. We usually recommend using a slightly higher heat setting (within a safe range), paired with a strong hold setting spray, and allowing the curls to cool completely before styling. A light mousse or holding foam can also help improve curl retention. We truly value your feedback and will share this with our production team to further improve our products. If possible, we’d also love to look into this further for you—feel free to reach out to us with your order details so we can assist you better. Thank you again for your support and understanding Arabella hair
I love this hair company. This is my 2nd wig I have purchased from them and the quality is top quality. I have people stopping me every time I wear my wigs . Thank you .
By Ayesha G.
Response from Arabella hair· Apr 16, 2026
Hi Ayesha Goldston Thank you so much for your continued support! We’re truly happy to hear that you love the quality of our wigs and that this is your second purchase with us. It means a lot to know you’re receiving compliments every time you wear them—that’s exactly the experience we aim to deliver. We appreciate you and look forward to serving you again! Arabella hair
This is my first time ordering from Arabella and I will definitely be a returning customer. The shipping was fast, the quality of the hair was so pretty and soft. I am so happy I pick this company!
By Erica
Response from Arabella hair· Apr 15, 2026
Hi Erica Thank you so much for your kind words! 💕 We’re truly thrilled to hear that you had a great first experience with Arabella. Fast shipping and top-quality hair are exactly what we strive for, so it means a lot to know we met your expectations. We can’t wait to have you back again—thank you for choosing us! Arabella hair
Great customer service. They were very accommodating. I have to exchange my wig twice due to last minute decisions and they were very helpful and it came quick. Their body wave hair looks good and has a good bounce to it. Will be purchasing again.
By Meredith
Response from Arabella hair· Apr 14, 2026
Hi Meredith Thank you so much for your kind words! We truly appreciate your patience and are glad we could assist you with the exchanges smoothly. It means a lot to hear that you love the body wave texture and its bounce. We look forward to serving you again on your next purchase! 💕 Arabella hair
The wig came fast and it was FLAWLESS! I loved everything about it.
By Aaliyah N.
Response from Arabella hair· Apr 13, 2026
Hi Aaliyah Nails Thank you so much for your kind words! 😊 We're thrilled to hear that your wig arrived quickly and that you loved everything about it. “Flawless” is exactly what we aim for! If you ever need styling tips or have any questions, we're always here for you. Enjoy your beautiful look! Arabella hair
First purchase with Arabella hair and it won’t be my last. Super quick delivery and great communication. I loved the wig excellent quality, exactly what I was looking for. I will definitely order again.
By Natasha L.
Response from Arabella hair· Apr 11, 2026
Hi Natasha Lewis Thank you so much for your kind words! We’re truly happy to hear that your first experience with Arabella Hair was a great one. It means a lot to us that you loved the quality and had a smooth delivery and communication experience. We can’t wait to have you shop with us again! Arabella hair
