Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,354 reviews
Arabella hairSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.
Arabella hair (arabellahair.com) has 1,354 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,354 approved reviews, newest moderated first
I like my experience with ArabellaHair. They keep in touch with me everyday until i get my package. The hair is really nice, exactly the same as you show it in their page. I will definitly buy others wigs with them. Thank you ArabellaHair.
By Nathalie
Great quality and customer service! Will be ordering again
By Jessie E.
Great quality
By Nayo D.
Hair got stiff and tangled the lace was good
By Indiah M.
Response from Arabella hair· Nov 15, 2023
Dear Customer, Thank you for providing feedback on our wig product, and we sincerely apologize for the dissatisfaction you've expressed. We understand your concerns, and we are committed to taking steps to improve both our services and products. To better address your specific feedback, could you please provide more details, such as your order number or a more specific description of the product? This information will help us gain a more comprehensive understanding of the root cause of the issue and take appropriate corrective measures. We are dedicated to delivering high-quality products and excellent service, and it appears that we fell short of your expectations in this instance. We deeply apologize and assure you that measures will be taken to ensure our future services and products meet your expectations. Arabella hair
First time ordering from this company and I will admit, I was APPREHENSIVE!!! It was delivered on time and I was quite SHOCKED at the quality of the hair, in a GOOD way! I can't wait to wear it. It's a bit too brassy for me but I'm going to wasg it with a purple and blue shampoo in hopes of that helping. It's SOFT and FULL. It's pretty legit. Once I've tweaked it a little, I will posts pics. You won't be disappointed in ordering from this company. I'm definitely ordering at least 4 more units!
By Kimberly P.
Beginner friendly, fast shipping, active customer service, fast service. I am very pleased.
By Taniece S.
I love the wig that I received from Arabella… The hair was very soft and beautiful… I recommend this hair to everyone…
By Classy And B.
The products were as described. The delivery was fast. And the instructions were accurate
By Angela C.
