Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
111 reviews
Aqua Life of HoustonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aqua Life of Houston specializes in whole home water filtration for Houston and the surrounding area. They believe that every homeowner deserves clean water for the home and family. They strive everyday to make this a reality for thousands of homeowners.
Aqua Life of Houston (aqualifeofhouston.com) has 111 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 4 reviews with 1 star · Clear filters
STAY AWAY! Have been trying for around 1 1/2 years to get someone to come out to look at the Westinghouse softener and RO AquaLife of Houston installed. Impossible to talk to anyone and when you do just excuses and delays. They will take your money for install but don't ever count on service or even following through on any of the commitments the salesman made.
By Brian M.
Very expensive and I am not sure the representatives were honest, I believe they just wanted to make a sell.
By ANGELA
Response from Aqua Life of Houston· Feb 21, 2019
Angela I am so sorry to hear about your experience. We always appreciate your feedback and this is an opportunity for us to make it right! Please call us at 346-360-3634 so we can go over your account so we can see how we can help you! We always want to make sure that our customers are taken care of and this starts with us listening. If we do not hear from you today or tomorrow we will reach out to you to see how we can help!
sellers do their job well sell you the filter but do not tell the truth of what you have to pay
By YOSJANY
Response from Aqua Life of Houston· Feb 14, 2019
Thank you for your feedback Yosjany. I'm sorry to hear about your experience. Please contact us so we can figure out the best way to help resolve your concerns so we can continue to serve you in the best way possible. Call us at 346-360-3634 tmr between 8 a.m. and 4 p.m. so we can walk thru your account and see what we can do to help.
I never received any of my soaps nor my pots and pans
By Emily
Response from Aqua Life of Houston· Feb 14, 2019
Thank you for the feedback Emily please give us a call so we can help you with your concerns. I have looked you up in the system and we entered your information on 12/16/2017 in the system for your soap and an email was sent out that day. Sometimes your welcome email shows up in your spam folder so we just resent your email invitation. Please call us so we can walk you through how to order your soap so we can make sure your account is being taken care of properly. Call 346-360-3634.
