Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
98 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beautiful dresses, nightgowns, skirts, blouses, table cloths, napkins, runners and bedding in unique designs. Inspired by nature and culture.
April Cornell (aprilcornell.com) has 98 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
Showing 10 reviews with 2 stars · Clear filters
Items that were ordered were lovely, however my order was incomplete and missing an item. When I contacted customer service, I received no reply and no help from anyone. That was two weeks ago. Subsequent emails to their customer service address have gone unanswered. Terrible shopping experience and would not recommend
By Althea S.
April Cornell carries lovely clothing and home goods. I've been a regular customer for years. My 2-star rating is for their shipping and returns practices once you place an order online. They are very slow to ship your items, despite their steep shipping rates, but they are incredibly slow to process reimbursements on returns. The last order I placed was not shipped until 7 days after I paid for it. For returns, credit cards are not credited until 4 to 7 weeks after they have received the return. Through all these lengthy delays, April Cornell Customer Service has NEVER contacted me to alert me of the situation. Each time I've called them to follow up, the representative is pleasant but unapologetic. This is obviously how they choose to conduct business, but to me, that is unacceptable in today's marketplace.
By S L.
