AppNebula Warning
Downloaded AppNebula thinking it was a €1 astrology reading. Ended up with €45 charges. Subscription was burried in tiny text. I canceled, but no confirmation came. Still being charged. AppNebula needs to be investigated.
By Ivy A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
60 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services.
Apple (apps.apple.com) has 60 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
60 approved reviews, newest moderated first
Downloaded AppNebula thinking it was a €1 astrology reading. Ended up with €45 charges. Subscription was burried in tiny text. I canceled, but no confirmation came. Still being charged. AppNebula needs to be investigated.
By Ivy A.
I download "Nebula" after seeing a €1 ad. Looked like a one-time reading, but it signed me up for a €39 subscription. No clear terms, and cancellation was a nightmare. No reply from support. Ended up blocking my card. Shady tactics.
By Nathan
Una stella perché meno nn si può…Apple…e le sue app..ho scaricato plant identifier-NatureID..aveva tre opzioni un mese un anno e prova gratis..e indovinate??se clicchi su prova gratis vi fanno pagare un anno di abbonamento 22,99€e quando lo disinstalli subito senza nemmeno usarlo e scrivi ad Apple…loro ti rifiutano il risarcimento🤣🤣ho provato per ben due volte a spiegare il fatto ma niente ho pagato un app inutile brutta e ke nn serve a nulla..attenti nn scaricatela ci sono di migliori…apple si sporca per 22€ incredibile!VERGOGNOSO!
By Consumer
Cannot use apps properly. Limited number of apps compared to Android. Sucks :(
By Badrul A.
I accidentally clicked on installation icon for developer Alpha Gateway's Authenticator (dot) app (from Apple Store), mistaking it for Microsoft Authenticator app (free). Alpha Gateway immediately billed me via Apple Store for one year subscription to use the app ($49USD). Cancelled immediately but Apple refused refund. Eventually talked with Paypal and they promptly provided full refund. 5 stars for PayPal. 1 star for Apple.
By hdphilli
Called Amazon for an item I didn’t receive. It was the first Amazon number in the google search and had Amazon logo. They wanted me to download a help desk host app. They were a bit pushy which made me look into it as the representative was becoming ansy. Most of their 75 reviews were all scams. No idea how they are still doing this with all these reports. Someone needs to stop them.
By Melanie S.
App downloaded with 7 days trial (Nibble app) - after a few minutes credit card was charged - App Store was immediately contacted to ask for a refund - refusal of App Store even when contesting the decision
By Ricardo
Scratch magic is a scam I can’t believe this has to do with Apple well add name for Apple now I will never ever listen to Apple. They are lies. They’re scams they say that the money will be on there within minutes in the money never came. This is a whole scam. Scratch magic off. Apple will never get my dollar my attention ever again they’re scamming people for their information they’re say the game is free but they’re taking your information as you’re playing and selling it and they’re getting paid off of it so I will advise you please please please stay away from Apple and scratch magic.
By Mike J.