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i applied ONLY because it said EXCELLENT chance of approval and yet I was denied. won;t be trying that again.
By Shadow K.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
144 reviews
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Applepay is listed under Administration & Services.
Applepay (applepay.com) has 144 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
144 approved reviews, newest moderated first
i applied ONLY because it said EXCELLENT chance of approval and yet I was denied. won;t be trying that again.
By Shadow K.
terrible service...Waste of time...6 calls to them and yet couldn't get them to make it work.
By amit M.
Don't pay with Apple pay! There's not a way to get a refund (when you're eligible for that), They make you waste time, sending the request, asking to review their decision, contacting the call center, At the end no money back, the answer from Apple is.. "if Apple didn't approve it there's nothing I can do" ah?, And that's all, that huge company just take your money.. DON'T PAY WITH APPLE PAY!
By Eliz Moreno G.
Absolutely no chance of getting a refund on a purchase using Apple Pay they simply don’t want to know. They said I wasn’t eligible so I appealed it & still refused. I’m at a loss. Avoid using Apple Pay as convenient as it may seem. I have now asked for help from the ombudsman as this needs stopping. A very large company scamming innocent people
By Laura
Arnaque , une fois un montant payé, n’importe quelle somme peut être débitée , même sans votre validation. J’ai autorisé un paiement de 35€ : 79€ ont été prélevés. J’ai du intervenir auprès de ma banque et changer de CB. Somme remboursée par ma banque après 12 jours.
By XavierS
I disputed a transaction, back in October, the money came out of my account. Then they credited my account for the amount which had already been taken out of my account and not credited back to my account and then charge me the amount again. So $1400 later I’m looking for the fastest way to pay the credit card off and cancel it.
By jerri D.
I am a victim of a sim swap. I have lost everything and apple has refused to help me recover my stolen money. I showed them proof of the scam. I did everything they asked me to do. Filed a police report, contacted FTC, and Attorney General. They still won’t budge. They are treating me as if I am lying or a criminal. What makes Apple Cash and Green Dot any better than the hackers who stole my money in the first place? Nothing.
By megan R.
Watch out for promotional scams. I signed up and saw a promotion that stated you can spend $75 at Nike and get $75 back. I did so but later found out that I did not qualify for the promotion because I used my physical card and not apple pay on my phone. Pretty ridiculous. Called customer service and the gentleman on the line disclosed that I did not qualify. They agreed it was pretty ludicrous and escalated to a supervisor. Just got done speaking to one and they said I still do not qualify so I canceled. Going to stick with my Southwest mileage card.
By Nicholas M.