Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
765 reviews
AppFolio Property ManagerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager (appfolio.com) has 765 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 408 reviews with 5 stars · Clear filters
Organized, well thought out property management software that allows you to offer many services to your tenants.
By A. C.
Response from AppFolio Property Manager· Mar 27, 2018
Hi Adam, thanks for taking the time to review us. We're glad AppFolio has helped you elevate the level of service for your clients. We hope your clients will continue to find this as a benefit and we look forward to continuing to work with you!
Really brought our property management company to the next level. Its so easy now to compare our financials, contact tenants, keep a trail of correspondence, and work from home.
By Michelle A.
Response from AppFolio Property Manager· Feb 12, 2018
Michelle, thank you for taking the time to share your experience with AppFolio. We understand property managers lead busy lives and we're glad AppFolio has allowed you to streamline communications with tenants and compare financials in an easier fashion. Make sure you download our mobile app to take full advantage of these features when you are out in the field!
AppFolio is wonderful!! I do not know as much about it extensively as some of my other co workers, but of what I use it for it is very easy to use and makes work a breeze!! Thank You :)
By Elizabeth D.
Response from AppFolio Property Manager· Feb 12, 2018
Hi Elizabeth, we are glad to hear about your experience with Appfolio and hope it continues to make life easier for you. We look forward to our continued partnership!
Appfolio has made my job so much easier. I hope that you continue to consider our suggestions, as the more I use it I find new shortcuts you welcome my input.
By LeighAnn M.
Response from AppFolio Property Manager· Feb 12, 2018
Hi LeighAnn, thanks for taking the time to share your feedback. Listening to customers is in our DNA and we continually gather and review feedback from customers in order to provide the best product to meet your business needs. Thank you for the input!
Great customer service. I only wished I'd switched before 2015. They continue to add new and needed services to help keep me at the top of what is needed in my business. I can always count on getting a quick response to questions or concerns.
By Jerri G.
Response from AppFolio Property Manager· Feb 13, 2018
Thanks for the review, Jerri! We love to see that you are taking advantage of new product and service offerings in order to stay at the top of your game!
I would definitely recommend AppFolio to anyone in the real estate Management field. So user friendly and up to date with the times. All online based and they even have a mobile app. The tech support is great and they're always making upgrades and adding great new features.
By David S.
Response from AppFolio Property Manager· Feb 13, 2018
Thanks, David! We're glad to hear you are taking advantage of our mobile application so you can get things done on the go! We look forward to serving you in the years to come.
An amazing software utility for property managers. I cannot imagine doing business without it!!
By Paige H.
Response from AppFolio Property Manager· Feb 13, 2018
Thanks for your review, Paige! We are happy to hear to can rely on AppFolio for your business needs!
Totally in love with AppFolio! I have been in the industry for over 20 years and this is the best software I have ever worked with. It has made my job so much easier. The ability for our resident to pay online and place work-orders online is an incredible feature. Being able to text and email our residents from AppFolio and have record of the conversations is fantastic. The ease to process invoices, post deposits, track expenses etc. is exceptional.
By Dea P.
Response from AppFolio Property Manager· Feb 13, 2018
Dear Dea, we are glad to hear that AppFolio has helped you streamline communications with tenants and make your life easier by allowing online rent payments and work orders! We look forward to partnering with you in the years to come!
