Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
765 reviews
AppFolio Property ManagerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager (appfolio.com) has 765 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 408 reviews with 5 stars · Clear filters
The system works very well, and the team works on upgrades that are suggested by the actual users. For commercial properties there are still some things that could be better, but we were told at the conference this year that commercial would be a focus in 2024. Hope so!!
By Nicole O.
We have been using AppFolio for 5 years. AppFolio saves us a lot of time. We find everything we need in one place. Customer Service is so responsive. We could not have asked for more.
By Katia S.
AppFolio is a great software. Their ability to hear our feedback on what improvements can be made to the software and implement upgrades to make it happen is unmatched in the industry. Our tenants and owners love their personal portals giving them access to their information with ease. Our team loves the easy to use software. We also had AppFolio build out our website and we've actually had new clients choose us as a property manager simply because of how well our website is built. We LOVE AppFolio!
By Kirsten K.
Attending the Appfolio Customer Conference 2023 was eye opening. To stay ahead of the curve, we are excited to upgrade our account to automate our systems.
By Sunny_Samm
Great software for a reasonable price. The student housing module is very competitively priced in comparison with other products on the market. I love appfolio since they always improve and add new features, which makes our job more easier
By Kapi R.
On this conference I learned a lot of tips from a different speakers, I'm also impress about this system.
By Jay P.
I really enjoy how responsive they are to their customers. They constantly take feedback from their customers and implement new ideas to make the platform as easy to use as possible.
By Kevin
Appfolio has helped me optimize the managing of the business overall. We are extremely satisfied with the software, the service and the staff specially Michael Vaughn who has been our rock while transitioning. Also want to thank Sarah Rathbone who helped me today during a one on one session. Thank you.
By Isy R.
