Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
68 reviews
AppaeTech Pool SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Appaetech Pool Supply is a U.S.-based retailer specializing in pool and spa equipment, replacement parts, and accessories from leading industry brands including Pentair, Hayward, Jandy, Raypak, Zodiac, Polaris, Waterway, CMP, and J&J Electronics. We serve homeowners, service professionals, and commercial customers by providing reliable access to high-quality products at competitive pricing.Our focus is on accuracy, speed, and consistency. Pool equipment purchases are often time-sensitive, so we prioritize fast order processing, dependable fulfillment, and clear communication throughout every order. Our catalog includes pumps, heaters, heat pumps, automation systems, salt chlorination systems, lighting, filters, valves, and essential replacement components for most major pool systems.In addition to OEM products, we offer carefully developed aftermarket and replacement solutions designed to meet performance expectations while helping customers manage costs. Each product is selected with compatibility and long-term reliability in mind, ensuring customers receive solutions that fit their specific equipment needs.At Appaetech Pool Supply, we are committed to transparency and long-term customer relationships. Whether maintaining a residential pool or managing a professional installation, our goal is to provide a straightforward, dependable purchasing experience backed by industry knowledge and responsive support.
AppaeTech Pool Supply (appaetechpoolsupply.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
68 approved reviews, newest moderated first
Good experience, definitely good company
By Victor C.
Response from AppaeTech Pool Supply· May 4, 2026
Thank you for your review and for choosing AppaeTech Pool Supply, Victor. We’re glad to hear you had a good experience with our company. Providing reliable pool equipment, quality parts, and dependable customer service is always our priority. We appreciate your support and look forward to assisting you again with your future pool supply needs.
Talking to an actual person. Very informative and nice. Can't wait to do future purchases
By Marc T.
Response from AppaeTech Pool Supply· May 4, 2026
Thank you for your review and for choosing AppaeTech Pool Supply. We’re glad you had the opportunity to speak directly with our team—providing expert advice on pool equipment, parts, and upgrades is something we take pride in. Helping customers make informed decisions and ensuring fast, reliable shipping are core to our service. We truly appreciate your recommendation and look forward to assisting you with your future pool supply and equipment needs.
These guys are great. They know there stuff and will work with you. We hit a couple of bumps but returned things and got the right ones. Some of that was on me and they did not charge me a "restocking fee" and were open to recommending non OEM item replacements because they cost less and were actually better made.
By Travis G.
Response from AppaeTech Pool Supply· May 4, 2026
Thank you for your thoughtful review and for choosing AppaeTech Pool Supply, Travis. We’re glad we were able to work through the initial challenges and help you find the right parts for your setup. Our goal is always to provide honest recommendations—whether OEM or alternative options—based on performance, value, and what works best for our customers. We truly appreciate your recognition of our flexibility and service, and we look forward to assisting you again in the future.
I saw the part on Amazon and called AppaeTech for assistance they found an upgraded pool light to replace my older generation model and it worked perfectly. Shipping quickly allowed my pool not to be empty for very long as well. Thank you for the great customer service and experience.
By Jose T.
Response from AppaeTech Pool Supply· May 4, 2026
Thank you for your detailed review and for choosing AppaeTech Pool Supply, Jose. We’re glad our team was able to assist you in finding the right upgraded pool light and ensure a smooth replacement for your older model. It’s great to hear that fast shipping helped minimize downtime for your pool—that’s exactly what we aim for. We truly appreciate your support and look forward to helping you again in the future!
Good prices, fast delivery. All products as advertised.
By M. G.
Response from AppaeTech Pool Supply· May 4, 2026
Thank you for your review and for choosing AppaeTech Pool Supply, M. Glenn. We’re glad to hear you were satisfied with our pricing, fast delivery, and that everything arrived as advertised. Providing quality products and reliable service is our top priority. We appreciate your support and look forward to assisting you again in the future!
David provided the pump and motor replacing my unit. I needed to be more specific about equipment being replaced. After determining the size unit I needed all went well.o
By Eric C L.
Response from AppaeTech Pool Supply· May 4, 2026
Thank you for your review and for choosing AppaeTech Pool Supply. We’re glad to hear everything worked out and that we were able to help you find the correct pump and motor for your needs. Proper sizing and equipment selection are key, and we’re always here to assist throughout that process. We appreciate your business and are happy everything came together successfully!
Great price and excellent service. I can’t believe how fast I got my pool pump!
By William W.
Response from AppaeTech Pool Supply· May 4, 2026
Thank you for your great review and for choosing AppaeTech Pool Supply. We’re glad to hear you received a great price and that your pool pump arrived so quickly. Providing fast, reliable service is something we take seriously, and we truly appreciate your support. We look forward to helping you again in the future!
Product was exactly what was needed!! Shipping was a little delayed but that’s ok.
By Aubs the avid R.
Response from AppaeTech Pool Supply· May 4, 2026
Thank you for your kind review and for choosing AppaeTech Pool Supply. We’re glad to hear the product was exactly what you needed and met your expectations. We appreciate your understanding regarding the slight shipping delay, and we’re always working to improve delivery times. Thank you again for your support—we look forward to serving you in the future!
