Great job
Great job! Part was exactly what I needed.
By bert GRUNTWORKS C.
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Appaetech Pool Supply is a U.S.-based retailer specializing in pool and spa equipment, replacement parts, and accessories from leading industry brands including Pentair, Hayward, Jandy, Raypak, Zodiac, Polaris, Waterway, CMP, and J&J Electronics. We serve homeowners, service professionals, and commercial customers by providing reliable access to high-quality products at competitive pricing.Our focus is on accuracy, speed, and consistency. Pool equipment purchases are often time-sensitive, so we prioritize fast order processing, dependable fulfillment, and clear communication throughout every order. Our catalog includes pumps, heaters, heat pumps, automation systems, salt chlorination systems, lighting, filters, valves, and essential replacement components for most major pool systems.In addition to OEM products, we offer carefully developed aftermarket and replacement solutions designed to meet performance expectations while helping customers manage costs. Each product is selected with compatibility and long-term reliability in mind, ensuring customers receive solutions that fit their specific equipment needs.At Appaetech Pool Supply, we are committed to transparency and long-term customer relationships. Whether maintaining a residential pool or managing a professional installation, our goal is to provide a straightforward, dependable purchasing experience backed by industry knowledge and responsive support.
AppaeTech Pool Supply (appaetechpoolsupply.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
68 approved reviews, newest moderated first
Great job! Part was exactly what I needed.
By bert GRUNTWORKS C.
I am so impressed with AppaeTech Pool Supply. I had pre-sale questions and concerns that were answered and addressed quickly, and they were there for advice as well. The purchase was smooth, the price great, and the item arrived WAY faster than I expected. I am so very satisfied and will definitely purchase from them again. I honestly cannot think of anything they could have done better!
By Richard W.
AppaeTech is highly knowledgeable about the VFD pumps by Pentair and offered very competitive pricing. the pump arrived in perfect condition and is now fully operational. Thanks for your excellent customer service
By Cesar R.
I can not say anything more than amazing customer service, amazing inventory and fast delivery; they went above and beyond delivering my order which was not part of the deal. They just chose to deliver it personally. Amazing! Given, this was not just one or two pieces, it was a large order for a new pool/jacuzzi project but they were competitive with prices, were extremely fast in their responses, quote, and as I said sending the order. Joseph was great and Nick delivered after hours. Buy your pool and other equipment needs from these guys! Greg J
By G J.
Hayward | SP32900VSPX1 | TriStar VS 900 Pump with OmniX | 1.85 HP 230V Single Phase × 1 I received this item May 29, 2026 and have worked on it every day since, trying to program it. I haven't been able to program the VS pool pump. Followed all the instructions enclosed with the pump, the manual and the plastic sheet of instructions intended for a quick start. You can talk to Joseph ... he knows and has recommended that perhaps I should call the Hayward people for help. This should be a whole lot easier to do. I've been trying for about a week now and just can't get it done. The buttons don't always do according to the instructions. I've purposefully wiped out all of my instructions and started over again several times to no avail. I'm going to try again today. And again, step by step. Perhaps this will be the day of success. Terribly disappointed with this product. Hayward | SP32900VSPX1 | TriStar VS 900 Pump with OmniX | 1.85 HP 230V Single Phase × 1
By Joe S.
Left a message on answering machine. They called back and gave me a good price for my salt generator. They shipped out quickly and I received the proper product.
By Paul B.
The customer service Rep was excellent. Order was easy to track from email. Perfect so far. Now I just have to install new pump!
By Robert S.
I was very impressed with the service and friendliness of the employee. Pricing was the best around for my item. I would recommend AppaeTech for pool supply needs.
By Michael T.