AposReviews of apos.audio

Bought a pair of Apos headphones. Stellar audio quality, horrible form-factor. Pads did not stay on the headphones, nor did replacement pads. The wire into the headphones has a stupid, proprietary twist function. It may be why the wire broke, a few months in. If I wanted to replace it, Apos was the only option. If you are looking for quality headphones, look elsewhere. Customer support was worse than the above.

Order a pair of headphones from them, they sent the wrong ones. Nobody answers the phone, the chat doesn't work so I emailed them. They never got back to me. Currently wait for Paypal to resolve.

I placed an order for the Fiio Warmer DAC right after Thanksgiving with the website stated that the item was in stock. Did not hear anything from them but when I check the website, the order has gone through and my credit card was charge. Finally contacted them through email at the end of December but did not get a response. Checked the website and the DAC is now a "Special Order". Wrote the customer support 2 more time in January and still received no response. Finally called the phone number on their website and got a voice message to contact them by email Had to finally get the credit card company involved to get my money back.

The Dac is defective, USB connection does not work. Customer service does not return the emails

Bought a Moondrop Dark Saber that broke within 5 days due to an extremely tight 2 pin connector and a weak, hollow plastic shell. Was told this isn't considered a defect and would have to pay more than 50% of the cost of of the product to replace less than 50% of the product.

scam. sent me smsl—9 which went bad after 2 weeks, refused to refund. avoid at any cost, trust me you will be scammed. and you will get no support from them.

Avoid at all cost. Sent two Topping LA90 amps. Both defective after just a few weeks. Its been six months now and still no replacement. APOS has no legit phone number that will contact a person. Auto generated email reply once a week. Basically two defective products. Out $1600. Look up address APOS is run out of an apartment. Not legit business.

PSA - Avoid this company, read the reviews. Save yourself a headache and money